Job Title: IT Technician
Salary: £30K + Benefits
A leading Casino operator is seeking an IT Technician to assist the IT Manager in maintaining a viable infrastructure for a 24hour operation, offering support to users of a wide spectrum of devices and applications within the business and assisting with development projects as required.
Providing 1st, 2nd & 3rd line support and escalation of general IT issues throughout the entirety of the business
Supporting and encouraging the gaming department to adopt new ways of working through technology
Diagnose faults and seek second line assistance in liaison with suppliers and internal IT
Provide assistance to members who may be experiencing any IT issues during their visit to the Club
Assisting the IT Manager to carry out routine administration service tasks and scheduled maintenance
Improved service levels
Assist in moving the gaming results to a paperless solution
Reduce interruption to play by minimizing technical failures
Experience & Skills
A proactive individual who actively seeks to improve existing processes in place
Experience of Active Directory, Windows Server Management, Hyper-V, Network Administration, Cisco switches, Routers, Meraki, Cabling & patching, Microsoft Office, Office 365, SharePoint & Exchange online
Administration of VOIP telephone systems & AV Equipment.
Exposure to EPOS (Micros Systems a plus) and or gaming software
Basic understanding of managing iOS environment including iPads/iPhones, and Android devices using an MDM solution.
A self-starter who manages their time effectively
Able to take direction but be able to work alone
Well presented with strong interpersonal skills
Strong written and verbal communication skills
MCSE/ MCP desirable
In return you will receive a competitive salary, a very generous benefits package and a friendly, professional and conducive working environment.
To discover more contact Steven Jackson on firstname.lastname@example.org