Gaming Recruitment Solutions – Privacy Notice

This Privacy Notice was last updated: 23rd November 2020.

This Privacy Notice (“Notice”) describes how Gaming Recruitment Solutions Limited (we, us, our or Gaming Recruitment Solutions) may use, process, store and disclose Personal Information that we may collect about individuals, including if you register with us, through this website and from other sources such as when you apply for a job through job sites such as Totaljobs, Indeed, Monster, etc. The types of data we collect are described below.

We act as a controller and we are responsible for the Personal Information we process. This Notice informs you how we protect your Personal Information and informs you about your privacy rights.

This website is not intended for children and we do not knowingly collect data relating to children.

Contact Details

If you have any questions about how we use your Personal Information, contact us at: admin@grs-recruit.com

Your Personal Information and how we collect it

Using this Website

When you use this website, we may ask for certain Personal Information including your name and contact information (email, home address and phone number). Depending on the nature of your enquiry or activities on our website, we may also ask for your job search criteria, employment experience, salary, and additional background information.

Registering as a Candidate for recruitment services

We will collect your Personal Information directly from you and from other sources including when you apply for a job via a Job Board, directly through our website, from Social Media sites such as LinkedIn, Facebook and Twitter or when you provide us with your details during a job fair, promotional, networking or training event. We will collect your Personal Information directly from you, your CV, from employment and educational referees and via online tests you may perform at our request. We may disclose your Personal Information to our Clients in the UK, EEA, and outside the EEA for relevant job vacancies. Our Clients may request additional Personal Information about you in relation to their vacancies and requirements. Your Personal Information will be stored in our online candidate database.

The types of Personal Information we may collect include:

  • your identity (your full name, previous names, evidence of change of name); gender, date of birth and marital status)

  • evidence of your right to work in the UK which may include a photograph, nationality, place of birth, birth certificate, driving licence, etc (in accordance with Home Office requirements)

  • contact details including your email, home address and phone numbers so that we can contact you by email and text message

  • bank account and national insurance number (so we can make payments to you and account for tax if you are working as a temporary worker supplied through Gaming Recruitment Solutions)

  • your job search criteria, preferences and expectations

  • your qualifications, skills, experience and training

  • current and desired remuneration/payrate and other benefits

  • educational history

  • employment history

  • details of employment or educational referees

  • references

  • details of disabilities (where provided by you and if it is relevant)

  • criminal / motoring convictions (where legal to collect), court proceedings and pending court proceedings relating to an offence committed or alleged to have been committed by you

  • other information contained in your CV or that you choose to provide to us

  • technical data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. We may also receive technical data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details 

  • profile data including your username and password, your interests, preferences, feedback and customer survey responses

  • usage data including information about how you use our website and services

  • marketing and communications data including your marketing and communication preferences.

Special Categories of Personal Information

Details about your health, criminal or motoring convictions, court proceedings, or any pending proceedings relating to an offence committed or alleged to have been committed by you is only processed if it is relevant (for example to enable us to assess whether these present grounds for not taking your job application further) and in accordance with the restrictions imposed by law. We may be legally obliged to disclose convictions and criminal proceedings to our clients so that they can determine if these are relevant to your suitability for a role within their organisation. This information will be retained by us for no longer than necessary before being deleted.

Our Clients and Suppliers

If you are a Client or supplier or a potential client or supplier of goods and services we may collect and process information about individuals in your organisation. We may enter the individual’s name and business email address on to our database as a corporate point of contact for that organisation, together with the individual’s other business contact data. Usually the only Personal Information we process about a corporate contact is the individual’s name for the purposes of contacting the organisation in relation to our services and authorising time sheets or the supplier as a recipient of the supplier’s goods and services. If the individual corporate point of contact is also a registered candidate we may be processing additional Personal Information for recruitment and other purposes as described in this Notice. The source of a corporate point of contact may be the individual themselves, or their name and business details may be provided to us by a member of their HR or Procurement department or another hiring manager or existing business contact or a candidate we have placed at the organisation. We may also obtain these details from websites, social media and other sources. We may send business to business email marketing to corporate points of contact. An individual corporate point of contact can ask us at any time to stop sending business marketing emails to their business email address by contacting: admin@grs-recruit.com.

How we use your Personal Information

We use, process, store and disclose your Personal Information and other data we collect to provide you with recruitment services including sending you job alerts through this website and by email, temporary assignments, project related work and permanent and fixed term contract placements, employment opportunities and career-related information.

We will process your Personal Information when applicable to the type of work you are seeking and we will disclose your Personal Information to our Clients in relation to their job vacancies. We may also process your Personal Information for other legitimate business purposes such as producing statistics, analysing how successful our marketing campaigns are, the number of visitors to our website and complying with other contractual, legal and regulatory obligations and duties. If you provide us with information about 3rd parties, we will assume that the 3rd party in question has given you permission to do so and to Gaming Recruitment Solutions collecting, processing and transferring their Personal Information to the same extent as yours.

Change of Purpose

We will only use your Personal Information for the purposes for which we collected it (e.g. the provision of recruitment services if you are a candidate or to consider you for employment if you are a job applicant), unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your Personal Information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. 

We may process your Personal Information without your knowledge or consent, in compliance with the rules in this Privacy Policy, where this is required or permitted by law.

Disclosure of your information inside and outside of the EEA

We may share your personal information with: 

Any member of our company in and outside of the EEA.

Selected third parties including:

  • clients for the purpose of introducing prospective candidates to them

  • candidates for the purpose of arranging interviews and engagements

  • clients, business partners, suppliers and sub-contractors for the performance and compliance obligations of any contract we enter into with them or you

  • subcontractors including email marketing specialists, event organisers, payment and other financial service providers

  • analytics and search engine providers that assist us in the improvement and optimisation of our site

  • credit reference agencies, our insurance broker, compliance partners and other sub-contractors for the purpose of assessing your suitability for a role where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties: 

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If Gaming Recruitment Solutions Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers may be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Gaming Recruitment Solutions Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

The lawful basis for the third-party processing will include:

  • Their own legitimate business interests in processing your personal data, in most cases to fulfil their internal resourcing needs;

  • satisfaction of their contractual obligations to us as our data processor;

  • for the purpose of a contract in place or in contemplation;

  • to fulfil their legal obligations.

Disclosing your Personal Information to 3rd Parties

To the extent necessary or appropriate and without notifying you, Gaming Recruitment Solutions Ltd may disclose your Personal Information to external 3rd parties (who are not members of Gaming Recruitment Solutions Ltd) in the following circumstances:

  • to companies and individuals we employ to perform business functions and services on our behalf. Examples of service providers include: providing payroll services to enable us to pay our employees and temporary workers who work on client premises; background screening and verification services; data storage facilities including in the US and the Cloud; hosting our Web servers; managing job posting applications, analysing data and producing statistics and legal, accounting, audit and other professional services.

  • to government agencies including: HM Revenue & Customs; UK Border Agency; Home Office; Police and other law enforcement agencies; regulatory and supervisory authorities (such as the UK Information Commissioner); credit reference agencies; the Disclosure and Barring Service; and 3rd parties performing sanctions and terrorism checks;

  • to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to: (a) comply with the law requiring such disclosure; (b) protect the rights or property of Gaming Recruitment Solutions Ltd or its group companies; (c) prevent a crime, protect national security or for fraud detection or prevention; or (d) protect the personal safety of individuals using our website or members of the public.

  • to 3rd parties to whom we may choose to sell, transfer, or merge parts of our business or our assets, or to businesses we may seek to acquire or merge with.

  • to IT consultants carrying out testing and development work on our IT systems, service providers who we may appoint as data processors and to other service providers who may be based in the United States and Australia.

Where applicable, we will impose appropriate contractual, security, confidentiality and other obligations on to 3rd party service providers and processors we have appointed, based on the nature of the services they provide to us. We will only permit them to process your Personal Information in accordance with the law and our instructions. We will not give them permission to use your Personal information for their own purposes and when our relationship ends we will request your Personal Information is securely returned or destroyed or anonymised so that you can no longer be identified.

Some of these 3rd parties are also controllers responsible for processing your Personal Information for their purposes, for example, HM Revenue & Customs is a controller for tax purposes. We may not be able to impose obligations or restrictions on these controllers in connection with how they process your Personal Information.

Keeping your Personal Information Secure

We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to do so.

We have put in place procedures to deal with any suspected Personal Information breaches and we will notify you and the applicable supervisory authority of a breach where we are legally required to do so.

How long we Retain your Personal Information

Gaming Recruitment Solutions will retain your Personal Information for as long as necessary to fulfil the purposes that we collected it for. This means we will keep your Personal Information throughout the period of your relationship with us and whilst we are providing you with recruitment services.

If you no longer wish to receive our services you can request us to delete your Personal Information from our Candidate database. When we have deleted your data, we may retain your name and email address on our suppression list and subject to the services we have provided, continue to retain some of your Personal Information for our legitimate business purposes described below.

We are required by law to keep basic information about our Candidates, Clients and customers (including contracts, evidence of identity, and right to work in the UK, financial and transaction data) for up to 7 years from when our relationship ends, for legal, compliance and tax purposes.

Where there is no retention period stated in law, we determine the appropriate retention period for Personal Information by considering the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of the data, the purposes for which we process it and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your Personal Information (so that it can no longer be associated with you and we cannot identify you). We do this for research or statistical purposes in which case we may use this anonymised data indefinitely without further notice to you.

Your Legal Rights

You have the right to:

Make a Data Subject Access Request to access your Personal Information at any time. This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.

Request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate Personal Information we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us.

Request erasure / deletion / removal of your Personal Information. This enables you to ask us to delete or remove your Personal Information where we do not have a valid reason to continue to process it. You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your Personal Information to comply with local law. Please Note: we may not always be able to comply with your request for deletion for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your Personal Information where we are relying on a legitimate interest (or those of a 3rd party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to process it.

Withdraw consent at any time where we are relying on your consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

We want to ensure we keep your Personal Information accurate and up to date. In addition to your legal rights, you may ask us to make changes or request a copy of your Personal Information informally, by contacting Gaming Recruitment Solutions Ltd at admin@grs-recruit.com

Additional Information, Response Times and Fees

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights or when you make an informal request). This is a security measure to ensure that Personal Information is not disclosed to any person other than the individual who has the right to receive it. We may also contact you to ask you for further information in relation to your request to help us locate your data and to speed up our response.

We try to respond to all legitimate requests within one month. It may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You will not have to pay a fee to exercise any of these rights. However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We have the right to charge a fee of £10 per data request where we believe it is applicable on the above basis.

The Legal Basis for processing your Personal Information

We have set out a short description of the main ways we may collect, store, process, share and disclose your Personal Information and the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate.

We will only use your Personal information when the law allows us to. Most commonly, we will use your Personal information in the following circumstances:

  • to fulfil a contract we are about to enter into or have entered into with you;

  • where it is in our legitimate interests;

  • when it is our legal or regulatory duty; and

  • when you consent.

A legitimate interest is when we have a business or commercial reason to use your information in conducting and managing our business. We will consider and balance any potential impact on you and your legal rights when we process your Personal Information for our legitimate interests. We do not use your Personal Information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required for compliance with a legal or regulatory obligation or permitted to by law).

Marketing Messages

We will ask you for consent to send your direct marketing communications via email. However, where we are providing you with recruitment services, you may receive email marketing communications from us even if you have not given us consent as we rely on the ‘soft opt in’ form of consent.

You may receive marketing communications from us if you provided us with your details when you entered a competition or registered with us at a job fair, promotional or networking event or attended a training course and you have given us consent to send you marketing. If you give us consent we may also use your identity, contact details, technical data, usage data and profile data to form a view and decide which services may be of interest or be relevant for you.

You have the right to withdraw your consent to marketing at any time by:

  • following the opt out links contained in our marketing email messages;

  • following the opt out process described in our text marketing messages; or

  • sending an email with “UNSUBSCRIBE ME” in the subject field to: steven@grs-recruit.com

Opting out of receiving marketing messages does not apply to:

  • Personal Information that you have provided to us as a result of your request for recruitment services;

  • Personal Information that you have provided to us in connection with the performance of a contract between us;

  • Job alerts sent to you through the website in response to your request to receive specific job details. You can select your preferences in the Job Search section and you can stop receiving these alerts at any time by clicking on the unsubscribe link within the job alert email; and

  • Job alert emails which you will receive from our recruitment consultants which match your job search criteria confirmed with you during our Candidate Registration process. If you no longer wish to receive recruitment services please contact us at: admin@grs-recruit.com

We will never sell or disclose your Personal Information to any 3rd parties for the primary use of marketing.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please contact Gaming Recruitment Solutions at admin@grs-recruit.com

Links to other websites

Our website may include links to 3rd party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these 3rd party websites and are not responsible for their privacy statements.

Customer Feedback and Complaints

If you have any questions about how we use your Personal Information, contact us at: admin@grs-recruit.com

Changes to this Privacy Notice

If we change this Privacy Notice we will post any updates here for your review.