Field Service Engineer - Midlands - £29.5K + car + benefits

Field Service Engineer based in Midlands area (ideally Leicester / Coventry area)

£29,500 salary plus benefits:

  • Company Car

  • Pension: 8% combined pension rising with length of service

  • Life assurance 4 x salary

  • 23 days holiday rising with length of service

  • Salary sacrifice schemes

Join Our Dynamic Service Division in Midlands: Exceptional Opportunity for a Field Services Engineer

Are you ready to take your technical expertise to the next level? We are thrilled to announce an exciting opportunity within our Service Division for a dedicated and skilled Service Engineer.

Job is in the picturesque Midlands region, this role is integral to our mission of delivering unparalleled maintenance and technical support to our valued customers.

If you are passionate about service excellence and looking to make a significant impact, we want to hear from you!

Our Client strives on providing top-tier solutions and support to clients across the UK and beyond. Their commitment to quality and customer satisfaction sets us apart in the industry. As part of our Midlands team, you will play a crucial role in upholding these standards while contributing to the continuous improvement of our services.

Key Responsibilities:

As a Field Services Engineer, you will be responsible for a diverse range of tasks that ensure our customers receive the highest level of service. Your role will include:

  • Exceptional Customer Service: Deliver outstanding service to customers within your designated region, fostering long-term relationships built on trust and reliability.

  • Installation and Maintenance: Oversee the installation of the company's and third-party systems, as well as carry out hardware and software modifications and upgrades on existing equipment.

  • Preventive Maintenance: Conduct regular Planned Preventative Maintenance (PPM) on existing products to ensure optimal performance and longevity.

  • Problem Solving: Utilize your analytical skills to perform root cause analysis and effectively resolve service issues, ensuring minimal disruption to our customers.

  • Continuous Improvement: Drive initiatives for process enhancements, ensuring that our service offerings are always evolving to meet customer needs.

  • Reactive Support: Provide timely reactive call-out responses to customer sites as part of a rota system, which may include working unsociable hours.

  • Spare Parts Management: Manage and control spare parts allocated to your region, ensuring availability and effective inventory management.

  • Communication: Maintain clear communication regarding service issues, escalating as necessary in line with established processes.

  • Team Collaboration: Work collaboratively with your team, or independently, to respond to on-site customer support requests, ensuring coverage during high workload periods.

  • Accurate Reporting: Utilize the company's Service Management system to maintain real-time reporting and documentation, ensuring all service records are accurate and up-to-date.

Required Skills and Abilities:

To excel in this role, you should possess the following qualifications and skills:

  • A minimum of 5 years of relevant technical maintenance or service support experience.

  • A solid electrical or electronic background, with recognized engineering qualifications being a distinct advantage.

  • Experience in network and server installation and maintenance is desirable.

  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) for documentation and reporting.

  • A flexible approach to working hours and the ability to travel as required.

  • A valid UK driving license.

  • Proven organizational skills and the ability to self-motivate.

While previous casino experience is not essential, we welcome applications from engineers with a manufacturing background.

Job is on shift basis:

  • Week 1

    • Late call Mon to Fri 4pm to 12.00 , Sat and Sunday 12.00 to 12.00

  • Week 2

    • Monday off, Then 4 days of Planned Preventative Maintenance 8am to 4pm

  • Week 3

    • Early call 8am to 4pm Monday to Friday

  • Week 4

    • Planned Preventative Maintenance 8am to 4pm Monday to Friday

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

Casino Dealers - Czech Republic - €1,400 - €1,900 + benefits

Are you an experienced and passionate casino dealer ready to take the next step in your career? We're expanding our international team and are looking for skilled, motivated, and customer-focused professionals to deliver an exceptional gaming experience.

What we're looking for

  • Minimum 2 years' gaming experience as a dealer/croupier in table games

  • Strong expertise in Roulette (including racetrack and call bets), Blackjack and Poker

  • English language proficiency required

  • German language skills a big advantage - training is provided to help you confidently deal in German

  • EU eligible workers only - no visas are available with these roles

Please ensure you include how many years' experience you have dealing within your email, as well as your competence with racetrack and call bets.

Apply today: czech@grs-recruit.com

Casino Manager - Milton Keynes

Job Title:                         Casino Manager

Location:                        Milton Keynes

 

We are seeking a Casino Manager (aka Shift Manager, aka Gaming Manager) for a casino in Milton Keynes, central UK.

It’s a super exciting project, with one of the country’s biggest gaming companies opening their second casino.

There will be plenty of growth opportunities as they open further sites, so if you are ambitious and seeking to progress in your career please read on.

 About the role:

As a Casino Manager, you’ll play a vital role in the daily running of the casino, ensuring smooth operations, motivating the team, and upholding the highest standards of compliance, service, and security.

 Key responsibilities:

  •  Lead and support the casino team during your shift

  • Ensure all operations comply with Gambling Commission regulations

  • Deliver outstanding customer service and resolve any escalated issues

  • Monitor performance and uphold internal policies and procedures

  • Promote a safe, responsible, and welcoming environment for both staff and guests

 What we’re looking for:

  •  Previous experience in a casino environment

  •  Must hold or have previously held a Personal Management License (PML)

  •  Strong leadership and people management skills

  •  Excellent communication and problem-solving abilities

  •  The legal right to work in the UK

 

Ready to take your career to the next level? Apply today and be part of something exciting.

 

To find out more and to apply please send a copy of your CV to paul@grs-recruit.com

 

Casino Croupier - Netherlands - €21.33 per hour Gross

Job Title:                             Casino Croupier

Location:                             Netherlands

Salary:                                  €21.33 per hour Gross

 

Are you an experience and talented Casino Dealer?

 What we are seeking

  • Minimum 2.5 Years Casino Dealing experience

  • Right To work without the need for a visa in The Netherlands (EU Passport or existing visa)

  • Clean Criminal Record

  • Knowledge of at least 2 Games (AR & BJ) others are advantageous

  • Fluent in English

 What we offer

  • Salary of €21.33 per hour

  • Significantly reduced rate of tax for non-Dutch citizens

  • Accommodation provided €112 per week

  • Specialized Training

  • Assistance in relocating, moving and settling in.

 

To apply and find out more please send a copy of your CV to steven@grs-recruit.com

Data Protection & AML Administrator & Analyst - Gateshead - up to £29,705

Location: Gateshead UK 

Salary: £26,775 – £29,705 

Contract: Permanent, Full-Time

The Opportunity 

We’re seeking a capable Data Protection & AML Administrator & Analyst to join our team in Gateshead. This role combines data protection duties with anti-money laundering (AML) responsibilities, delivering high-quality administrative and analytical support in a fast-paced environment. You’ll work across multiple systems, collaborate with internal teams, and help ensure regulatory compliance and robust data handling practices.

Key Responsibilities

Data Protection

  • Manage Data Subject Access Requests (DSARs): log, coordinate, and redact responses.

  • Maintain Records of Processing Activities (ROPA) and monitor data retention schedules.

  • Coordinate secure deletion or archiving in line with retention policies.

  • Assist with Data Protection Impact Assessments (DPIAs), audits, breach investigations, and reporting.

  • Track compliance trends, KPIs, and regulatory updates; support improvement initiatives.

Anti-Money Laundering (AML)

  • Support investigations into Suspicious Transaction Reports (STRs) and internal disclosures.

  • Assist with Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes.

  • Maintain AML Task Force (AMLTF) records, logs, and registers.

  • Monitor AMLTF trends, KPIs, and evolving legislation.

  • Liaise with internal teams on MLTF, Safer Gambling, and Security matters.

General & Administrative Support

  • Provide high-quality administrative and telephone support.

  • Manage confidential records, databases, and filing systems.

  • Produce reports, presentations, and meeting materials.

  • Support internal projects and compliance-related initiatives.

  • Coordinate training compliance and sign-off with departments, stores, and head office teams.

About You

  • Experienced administrator comfortable in a busy, fast-paced environment.

  • Proficient across multiple systems with meticulous attention to detail.

  • Strong Microsoft Office skills, particularly Excel.

  • Data protection experience is highly advantageous.

  • Highly organized, proactive, and able to manage competing priorities.

  • Trustworthy, professional, and comfortable handling sensitive information.

  • Positive, can-do attitude with strong communication skills.

What We Offer

  • Competitive salary: £26,775 – £29,705 (dependent on experience)

  • Monday to Friday workweek (no weekends)

  • On-site gym and wellness facilities

  • 24-hour Employee Assistance Programme (EAP)

  • Enhanced maternity and paternity packages

  • Supportive, professional environment with a strong emphasis on compliance

If you’re ready to contribute to a diligent, improvement-focused team and grow your expertise in data protection and AML, we’d love to hear from you. Please apply with your resume and a cover letter outlining your relevant experience and qualifications.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM