(Position Filled) Head of Poker - London - £45K - £50K

Job Title: (Position Filled) Head of Poker

Salary: £45K - £50K

Location: London

The Role

• We are currently seeking an experienced Gaming professional for the opportunity to become Head of Poker at one of the leading Casinos in the country.

• With the largest poker room in the UK, we provide our guests with a broad range of cash games and an extensive tournament schedule (Covid permitting).

• Running regular, innovative promotions and working with a variety of known poker brands to hold large scale tournaments throughout the year.

• We are looking for a creative, proactive person who will be responsible for achieving key business commercial goals through the leadership and management of the Poker business.

• The role is accountable for producing, implementing and sustaining gaming strategy initiatives that will maximise revenue opportunity.

• The Head of Poker role will lead a team of Customer Service Managers in understanding and striving for the achievement of business goals as well as motivating a Poker team to deliver an engaging customer service; and to succession plan within the department to create a talent pool of Poker staff.

Selection Criteria (Essential)

• Minimum of 5 years management experience in a Gaming environment.

• Valid PML Holder.

• Extensive knowledge of the Poker industry.

• Committed to ensuring that we offer the highest levels of player protection to our guests.

• Knowledge of planning, forecasting, budgeting and financial processes.

Selection Criteria (Desirable)

• A diploma qualification or degree in a Business, Gaming or Hospitality Management discipline.

• Personal Liquor License Holder.

• 3 – 5 Years’ experience managing a busy and successful Poker room.

TO DISCOVER MORE CONTACT PAUL SCULPHER ON PAUL@GRS-RECRUIT.COM

(Position Filled) Arcade Manager - West London - £23K-£24K

Job Title:                     (Position Filled) Arcade Manager

Salary:                        £23K - £24K

Location:                   West London

The Company

• A leading operator of Family Entertainment Centres and Arcades is seeking a talented and experienced Arcade Manager to take operational responsibility for a multi venue large flag ship site.

• You will be responsible for managing the business performance of the Arcades through control of staff and equipment, ensuring budgeted targets are achieved and operating standards are adhered to.

• To work within given budget constraints whilst pursuing maximum operating efficiency and profitability.

The Responsibilities

• To ensure the efficient day to day running of all site operations.

• Ensure that interior/exterior standards are maintained at a high level.

• Review arcade takings and machine performance on a daily basis with particular emphasis on security. 

• Continually review the siting of equipment to ensure maximisation of income whilst maintaining good machine housekeeping.

• Ensuring all cranes, pushers etc are well stocked and as attractive as possible.

• Maintain a close liaison at all times with your management team communicating Company information/changes in procedure as and when required.

• To ensure that cash collections are carried out accurately and securely; and in line with agreed procedure, whilst adhering to Company procedures.

• Conduct regular random checks of floats, keys, stock and vouchers as well as weekly and period checks.

• Work with the Engineers to prioritise workload to minimise downtime.

• Working with management team and Head Office, ensure that correct stock lines and levels are maintained.

• Ensure that staffing ratios are observed and improved, whilst maintaining operational objectives.

• Manage train and motivate all staff members to ensure a happy productive working environment.

• Create a welcoming atmosphere within the arcades providing exceptional customer service.

Experience

• Experience of managing a team.

• Experience of working in the leisure industry.

• Experience of working in an arcade.

Knowledge & Skills

• Ability to prioritise workload.

• Strong IT skills (MS Office).

• Leadership skills.

• Strong people management skills.

• Some Health & Safety knowledge.

• Some technical knowledge an advantage but not essential.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO steven@GRS-RECRUIT.COM

(Position Filled) Deputy General Manager - Casino - NW England - £42K + up to £5K in tips

JOB TITLE: (Position Filled) Deputy General Manager

LOCATION: NW England

SALARY: £42K + up to £5K in tips

An exciting opportunity has arisen where we are looking for an experienced Deputy General Manager to join our team.

We are looking for someone aiming to move from a management position into a GM role within a few years.

What we are looking for:

• A passion for creating a culture of outstanding customer service

• A demonstrated ability to engage, motivate and develop staff

• A proven track record of building a strong team ethic resulting in improved business performance

• An engaging & inspiring leader, with excellent interpersonal and communication skills

• High levels of commercial awareness

• Self-motivated and highly driven to achieve exceptional business results

• Ability to work in a fast paced environment

• Previous experience of UK casino management and a PML are required

• Flexibility and availability to work in various locations across the UK

• Full UK driving licence

In return for your commitment and enthusiasm we offer a competitive salary and flexible benefits package including pension, health cash plan, access to numerous discounted goods and services, plus participation in the company bonus scheme.

We are also committed to the development of our staff and offer on-going coaching and mentoring to help develop our management team.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO PAUL@GRS-RECRUIT.COM

(Position Filled) Marketing Manager - Casinos - London - £40-£45K

JOB TITLE: (Position Filled) Marketing Manager

LOCATION: London

SALARY: £40-£45K

As Marketing Manager for a well known leisure brand, you will be responsible for:

• Planning and executing local marketing projects for our casinos

• Servicing the marketing needs of our General Managers

• Leading marketing campaigns from ideation to execution: owning the creative/design brief and working closely with operational teams and partners/agencies to create and launch compelling marketing campaigns

• Monitoring and measuring effectiveness of marketing campaigns to meet business KPIs and marketing goals

• Writing and delivering content and social media plans

• Analysing market trends and competition, identifying opportunities/defining target audiences

• Support in the delivery of major campaigns and promotions

• Support in the development of marketing strategies and plans

 This job is for you, if you have:

• 2+ years of proven experience in developing and executing marketing plans and campaigns

• Experience in working with creative/design/production teams

• Good analytical skills

• Ability to work in a fast-paced environment, take ownership, and drive results

• Good project management skills

• Strong written and verbal communication skills

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO PAUL@GRS-RECRUIT.COM

(Position Filled) Electronic Gaming Technician - London

Job Title: (Position Filled) Electronic Gaming Technician

Location: London

The Company

A leading Casino operator is seeking a talented Electronic Gaming Tech / Slot Tech to join their existing tech team to help service, maintain and repair their electronic gaming products and to provide exceptional service to our customers.

The Role

• Effectively diagnose mechanical and electrical faults on all Electronic Gaming equipment.

• Demonstrates Electronic Gaming product knowledge.

• Resolve routine malfunctions when a cause has been identified.

• Perform routine preventative maintenance, repairs, and services either on demand or to agreed schedule.

• Report all required parts or spares to the Group Electronic Gaming Manager or Lead EG Technician.

• Assist with machine moves and new equipment installation and escalate any unusual activity.

• Return all faulty, advance replacement parts promptly and with the appropriate paperwork, stating the fault.

• Ensure you have sufficient documentation, spars and tools required to complete duties to the required standard.

• Undertake PAT testing of all portable appliances and fill out the appropriate paperwork.

• Demonstrate knowledge of machine compliance.

• Demonstrates knowledge of rules, processes, and gaming equipment functionality.

• Provide technical support to site staff and maintain clear communications with the operational teams.

• Demonstrate the ability to identify basic electronic components within an Electronic Gaming machine, to an adequate standard.

• Compliance - Understands the importance and responsibilities of maintaining personal licence conditions.

• Accountable for ensuring that audits completed on assigned Gaming table are compliant.

• Daily demonstrates legislative compliance, adherence to and knowledge of:

  • Gaming Procedures

  • Responsible Gaming

  • Anti-Money Laundering

  • Anti-Money Lending

  • Data Protection

  • Health & Safety

Essential Knowledge & Skills

• You will need to have a minimum of 12 months Electronic Gaming experience.

• Excellent customer service skills.

• Good understanding of compliance and security issue within the industry.

• Time management skills.

• Problem solving abilities.

• Ability to work under pressure.

• Technically driven.

• Attention to detail.

• Extensive knowledge and understanding of the Gaming industry.

• Knowledge of the UK regulatory and other legislative requirements.

Additional Information

• The Electronic Gaming Technician role functions in a business that operates as a 7-day 24 hour business, and as such some flexibility is required.

For more information or to apply please send a copy of your CV to steven@grs-recruit.com