The Company

A leading operator of Family Entertainment Centres and Arcades is seeking a talented and experienced Arcade Manager to take operational responsibility for a multi venue large flag ship site.
You will be responsible for managing the business performance of the Arcades through control of staff and equipment, ensuring budgeted targets are achieved and operating standards are adhered to.
To work within given budget constraints whilst pursuing maximum operating efficiency and profitability.

The Responsibilities

To ensure the efficient day to day running of all site operations.
Ensure that interior/exterior standards are maintained at a high level.
Review arcade takings and machine performance on a daily basis with particular emphasis on security.
Continually review the siting of equipment to ensure maximisation of income whilst maintaining good machine housekeeping.
Ensuring all cranes, pushers etc are well stocked and as attractive as possible.
Maintain a close liaison at all times with your management team communicating Company information/changes in procedure as and when required.
To ensure that cash collections are carried out accurately and securely; and in line with agreed procedure, whilst adhering to Company procedures.
Conduct regular random checks of floats, keys, stock and vouchers as well as weekly and period checks.
Work with the Engineers to prioritise workload to minimise downtime.
Working with management team and Head Office, ensure that correct stock lines and levels are maintained.
Ensure that staffing ratios are observed and improved, whilst maintaining operational objectives.
Manage train and motivate all staff members to ensure a happy productive working environment.
Create a welcoming atmosphere within the arcades providing exceptional customer service.

Experience

Knowledge & Skills

(Position Filled) Arcade Manager - West London - £23K-£24K