(Position Filled) Regional Marketing Manager - Birmingham - £30K + £6K car allowance

JOB TITLE: (Position Filled) Regional Marketing Manager

SALARY: £30K + £6K car allowance

LOCATION: BIRMINGHAM

Introduction

The Regional Marketing Manager is responsible for developing a local marketing plan for each Casino. They will need to combine local needs together with central initiatives which will drive additional footfall. They must ensure best practice is followed throughout the company and that all marketing communications are compliant with Gambling Commission guidelines. They must ensure that the guest is front of mind in all activities undertaken within the business.

Principal Accountabilities

• The implementation and delivery of the casino marketing strategy.

• Ensure there is a robust marketing activity plan in place at each club based on the business and corporate requirements which has at least a 3 month forward view.

• Act as the day to day contact for each casino in relation to marketing activity and provide both proactive and on request to provide advice.

• Support any launch plans which may be occurring across the estate for both new and existing properties.

• Build a strong working relationship with the Regional Directors to assist them to deliver to the needs of their casinos whilst ensuring the corporate goals are a primary focus at all times.

• Work closely with other members of the marketing team to develop initiatives and deliver the marketing strategy.

• To deliver all marketing activity within the agreed budget.

• To develop and support the marketing advocates at each property.

• Provide support and guidance to Sales Managers (where appropriate) to ensure that best practice is being adopted and targets are being met.

• Ensure any central activities are briefed, created, implemented and measured with all respective business units engaged throughout.

• To actively contribute to the development of the casino marketing strategy.

• To identify and communicate newsworthy PR opportunities which our PR agencies can exploit to get further publicity for the club and group.

• To protect and enhance the brands across the business.

• Champion the consumer perspective for all developments, ensuring that initiatives are in line with the relative brand experience.

• To build trust, communicate effectively, foster innovation, collaborate with others, solve problems creatively and demonstrate high integrity.

• Have a good understanding of the importance of legal and regulatory frameworks within the gaming industry.

Personal Skills & Experience

• A passionate consumer marketer with excellent communication (written and oral) and interpersonal skills.

• Good experience of all aspects of the marketing mix preferably from the hospitality, leisure, gaming and retail sectors and with a clear focus on the customer and driving footfall and revenue.

• A self-starter – Demonstrates initiative and enthusiasm, well organised, skilled at managing own workload to meet deadlines and be able to clearly demonstrate both project and time management skills to deliver multiple projects on time and budget.

• The ability to work well as part of a team, under pressure and to deadlines

• Confidence to 'sell' ideas and influence others

• Attention to detail will be essential with a good business sense and budget awareness

• Strong IT skills across all the core MS office products will be advantageous

Working Hours

• 40-hour working week with one day at a Birmingham location once restrictions are lifted.

• There will be a need for some UK wide travel, as well as work outside of standard business hours once restrictions are lifted.

PLEASE EMAIL PAUL@GRS-RECRUIT.COM FOR MORE INFORMATION.

You must have the right to work in the UK, no visas are available. Please note if you are not based in the UK, any applications which do not contain evidence of the right to work in the UK will not be acknowledged.

(Position Filled) HR Executive - Watford - £25K-£30K

Job Title:                    (Position Filled) HR Executive

Salary:                       £25K - £30K

Location:                  Watford

The Company

• A fast growing and ambitious marketing and technology company working in the online gambling space.

• We are looking for an energetic and personable HR Executive to join our vibrant team and support the Head of People across a range of exciting initiatives.

• The role involves proactive human resources, providing support across the entire HR lifecycle, and includes exposure to strategic HR projects.

• This is a perfect opportunity for someone who is keen on taking hands-on responsibility and developing a career in HR. 

Key Responsibilities

• Manage all HR administrative tasks and accurately keep records up to date, such as holidays, sickness, contracts, training courses, pension, healthcare and many more

• Efficiently own & manage the entire recruitment process, from job description to offer

• Manage our online presence including online job portals and our social media pages

• Complete full onboarding and offboarding process for all new starters & leavers, ensuring a smooth & efficient transition

• Respond to queries and requests from employees and managers in a timely manner

• Assist with ad hoc HR projects

• Identify opportunities for improving HR processes by working in partnership with the Head of People

• Collate monthly report for HR metrics, data to include employee turnover, sick days, recruitment stats & social media stats

• Monthly cost analysis across all areas covered by HR

Key Skills / Experience

• 2 years’ experience in HR administration or recruitment

• Excellent written and verbal communication skills

• Strong organisational and administrative skills

• Excellent time management and prioritisation skills

• Must be able to demonstrate attention to detail and high level of accuracy

• Ability to work under pressure, meet deadlines and work in a fast-paced environment

• Relationship building capabilities across all levels of the business

• Ability to juggle several projects simultaneously

• Ability to maintain confidentiality and professionalism

• Ability to work in a team as well as autonomously when needed

• Proactive & self-motivated

• Keen interest in seeing projects through to completion

• Desire to build a career in HR

About Us

• You will have a brilliant opportunity to develop your career & work in a fast-paced, fun and growing company where every employee has an important part to play in helping us reach our goals.

• We've invested in creating an awesome office environment complete with our own in-house chef, a games room and the best video conferencing equipment to make it a fantastic place to work.

• Our flat structure, transparency and supportive culture mean that our team are instilled with a strong sense of purpose and ownership, all whilst being supported to reach their career and development goals.

Here are just a few things that we are proud to say we offer here

• Competitive salary + annual bonus

• Breakfast & lunch prepared by our team chef, with the occasional treat thrown in too!

• Longevity bonuses, wellness incentive & company goal bonuses

• Option to work from home on Wednesdays and Fridays

• Free gym membership

• Free private healthcare

• A free parking space for those that drive to the office, or a short 5-minute walk from the station

• 23 holiday days a year, with the option to buy / sell / rollover 3

TO DISCOVER MORE ABOUT THE OPPORTUNITY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Service Technician - Norfolk - £25K + Car & Benefits & Bonus

Job Title:              (Position Filled) Service Technician

Salary:                  £25K + Car & Benefits & Bonus

Location:             Norfolk

Job Function

A leading Operator of Adult Gaming Centres is seeking a talented Field Service Engineer / Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment.

Main Responsibilities and Key Tasks

Operational

• To service and maintain all gaming equipment and ancillary equipment in your venues.

• To complete all service calls, technical updates and maintenance works.

• To assist with Gaming machine installations and removals.

• Develop and support communication lines with operations, management and third parties to aid effective information flow.

• To attend technical training courses from third party suppliers.

• To provide service cover outside of the normal working area when required.

Customer Service

• To promote the company in a positive manner when interacting with customers.

• To ensure that your presentation, work and approach reflects well upon the company.

• To carry out your role in a polite and courteous manner.

• To promote the concept of teamwork to enhance business opportunities and achievement.

Security

• To follow and adhere to the machine key policy.

• To ensure that procedures relating to security of cash are upheld when visiting venues.

Administration

• To ensure all Company equipment is maintained in a good condition and properly accounted for.

• To complete expense & mileage sheets in accordance with company policy/guidelines.

• To adhere to the company car policy.

• To order and return all gaming machine replacement parts in the time specified by each manufacturer.

Required Skills

• Preferred experience within a relevant industry.

• Ability to work with minimal supervision.

• Preferred experience in basic networking protocols.

• Good keyboard skills and intermediate level PC skills including excel.

• Ability to learn new techniques and skills.

Requirements

• To carry out any other reasonable duties and requests as required.

• To ensure that personal conduct is at all times of a manner that reflects favourably on the you and the company and that a presentable appearance is maintained at all times.

• To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.

• To ensure a good working environment is established in order to obtain the maximum commitment of staff.

Health and Safety

• To adhere to all company health and safety practices and procedures ensuring that safety of employees and the customer is protected.

• In the event of health and safety issues arising, ensure appropriate action is taken through the company’s health and safety representative or external agencies where appropriate.

Communication

• To attend meetings and reviews as and when required.

• Ensure communication is accurate and in line with our policies on data protection.

• Ensure all confidential information accessed in your role is protected and not disclosed.

 To discover more about the opportunity please send your CV to steven@grs-recruit.com

 

(Position Filled) Chief Technology Officer (CTO) - Remote working - £100K+

Job Title: (Position Filled) Chief Technology Officer (CTO)

Salary: £100K+

Location: Remote

The Role

• The CTO will be responsible for the technology infrastructure of the company.

• The CTO will be in charge of the company’s information technology and computer systems with duties including assessing current processes, recommending software upgrades, and directing the executive team on the best processes.

Chief Technology Officer Duties

These responsibilities include:

• Creating an environment that understands and values change, innovation and improvement and build commitment for new initiatives and ideas.

• Coordinate projects to ensure that deadlines are met and monitor the progress of projects to ensure that they are on track with the schedule whilst measuring and managing the efficiencies within the complete System Development Life Cycle (end-to-end, from design through to deployment and maintenance).

• Providing structure and purpose to ensure that goals are met including but not limited to planning, monitoring and appraising job results; coaching, counselling and disciplining people; developing and coordinating.

• Being responsible for the technology architecture of an organisation.

• Developing, tracking and controlling the development of annual operating and capital budgets for purchasing, staffing and operations.

• Running the team of IT engineers within the organisation.

• Using technology to improve on the products that the company has to offer.

• Assisting other departments in using technology effectively.

• Researching any new technologies that may potentially increase our company’s competitive advantage.

• Liaising and collaborating with suppliers of technical solutions to enhance product range and customer relations.

• Ensuring that product architecture supports the priorities of the business.

• Monitoring web analytics and making recommendations that align with business goals.

• Building processes for data protection and quality assurance.

• Making executive decisions regarding our company’s technological needs.

• Working closely with Finance, Marketing, Business Development and Operations to define and deliver new products and enhancements.

• Developing and implementing all of our internal communication systems, including email and messaging.

• Studying information processing systems to evaluate the effectiveness and make recommendations for improvement.

• Planning and strategizing to reduce costs and improve profits.

• Ensuring the company’s technological processes and service comply with all requirements, laws, and regulations.

• Sharing technological visions, opportunities, and risks company wide.

• Representing the company at conferences and networking events.

Chief Technology Officer Skills and Qualifications

• Proven track record within the i-gaming sector.

• Minimum 8 years’ experience in IT/Technology.

• Minimum 5 years software development experience.

• Master’s in computer science and technology or other relevant qualifications.

• Strong leadership skills.

• A high standard of written and oral communication.

• Highly developed analytical skills.

• The ability to think critically.

• Strong interpersonal skills.

• Proven ability as a motivator.

• Experience of research.

• An in-depth understanding of IT terminology.

• Client management experience.

FOR MORE INFORMATION OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Affiliate Manager - Casino - London - £40,000 + Bonus

Job Title:        (Position Filled) Affiliate Manager - Casino

Salary:           £40,000 + Bonus

Location:      London

Job Profile

• The Affiliate Manager will be responsible for identifying potential new affiliate partners within the premium mass value market, creating & building an industry leading affiliate program, ensuring that the reputation of the brand is maintained through the compliant, transparent, and timely management of all affiliates who are part of the program.

• The principal focus will be identifying potential new affiliate partners, promoting our industry leading socially responsible affiliate program to them, negotiating contracts to maximize the ROI and effectively managing the on-going relationship with partners.

• There will be a strong focus on regulatory compliance, particularly compliance with the LCCP, CAP and BCAP codes and the Industry Code for Socially Responsible Advertising.

• The role requires ongoing monitoring of contracted affiliates to maintain a high standard of regulatory compliance in their representation of the business.

Job Responsibilities

• Developing and pro-actively managing a portfolio of live casino affiliate customers and ensuring you have in-depth understanding of the financial value of your portfolio.

• In possession of an established affiliate network within the industry and increase the business’s affiliate network and contact.

• Responsible for new business via affiliate acquisitions by identifying new high value customers opportunities.

• Responsible for the retention and business growth with current affiliate partners.

• Negotiating and reviewing commercial agreements with all partners.

• Analysis of campaigns, reporting ROI results & devising strategies to move forward.

• Conversion rate optimization - Monitoring and analysing results of all campaigns, including weekly and monthly KPI reports.

• Establishing and maintaining strong partner relationships through regular contact which will include face to face meetings, telephone and email communication.

• Proactively managing your online marketing budget.

• Developing and maintaining market leading industry knowledge of affiliate marketing to assist with delivering a first-class service.

• Working with numerical data presented in a variety of reports and spread sheets.

• Work closely to operation team translate affiliates programme into concrete campaigns in collaboration, ensure full documentation for all processes and compliance.

• Liaise with Creative/Design team to ensure that affiliate creatives represent our brands effectively, exclusively and maximise our results.

• Delivering acquisition and retention campaigns to our affiliates both off the shelf and bespoke to meet the requirements of a given deal.

• Outgoing personality with a 'can do’ attitude work in a relaxed but professional and fast-paced environment with internal and external teams.

• Be willing to travel internationally in line with business needs, such as attending major affiliate events worldwide.

• Responsible to ensure that all associate affiliates are using compliant advertising and marketing practices.

• Report Compliance issues to the Head of Marketing and where appropriate to the Compliance Director.

• Note: In addition to the duties and responsibilities listed, the job holder is required to perform such other duties as may be assigned by management from time to time.

Basic Requirements

• Minimum 2 years prior experience in live casino affiliate management in a UK regulated business.

• Good understanding of live casino products and acquisition target on high-value customers.

• Experience with CPA, and Revenue share payment models.

• A previous portfolio of key affiliate partners in live casino would be advantageous.

• Ability to effectively develop affiliate channels.

• Ideally, Valid Gambling Commission personal management licence holder.

Essential Knowledge

• Understanding of online casino industry.

• Strong knowledge of UK regulation, codes and guidance.

• Analytical for reporting purposes to enhance the affiliate programme.

• Experience using tools in affiliate systems.

• Experience at tracking affiliates for compliance and reporting.

• Strong negotiation, analytical skills and highly numerate.

• Self-motivated energetic individual.

TO FIND OUR MORE AND/OR APPLY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM