Job Title: (Position Filled) Vice President of Table Games
Salary: $90K - $110K + Benefits + Bonus
This position will be responsible for the coordination, administration, and direction of table games operations.
The strategic vision for the department and provide leadership and planning for budgets, revenue management, guest service and staffing.
Duties & responsibilities
Regularly reports to the Chief Operating Officer any operational, customer, or employee problems of the department.
Plans and establishes operational goals, marketing strategies, and budgets to support revenue and maximise profit margins.
Develops the department fiscal year budget, capital expenditures for the upcoming year and staffing equivalents
Monitors and analyses forecasts, budgets, costs and operating results
Ensures high level of guest service, revenue generation, and cost control by effective and efficient scheduling of shifts
Partners with Marketing & Guest Services to establish and maintain contact with VIP players; participates in contacting inactive players; and participates in special events
Maintains knowledge and application of all written/internal controls and procedures within the department and casino.
Assists in the gaming audits and responds accordingly to any noted exceptions.
Investigates reports of variances and takes appropriate action in accordance with company and departmental policies and procedures, as necessary.
Reviews standard operating procedures to uphold strict adherence to ensure compliance with all local regulations.
Directs and manages table games supervisors and managers responsible for the management and support of the table games staff.
Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews
Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness.
Assists in the planning and implementation of special events for the casino.
Bachelor’s degree is preferable
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
Maintain consistent adherence to the Company’s guest service standards
Be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives
Must be able to work varied shifts, including weekends and holidays
Specific Position Requirements
10 years table gaming operations experience in a managerial role required
Must demonstrate ability in counselling and developing subordinates.
Comprehensive knowledge of table games and all related support technology
Demonstrate organisational skills and the ability to coordinate the completion of multiple projects and assignments simultaneously
Strong financial acumen relative to business metrics including labour, revenues, budgets, and capital expenditures
Critical thinking and decision-making skills
Ability to handle a significant number of guests with outstanding guest service skills.
Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines
USD 90,000 p.a. (after taxes)
36 calendar days paid vacation per year
Children education allowance
One round trip air tickets for home leave per year
Discretionary performance-related bonus
To discover more contact Steven Jackson on email@example.com