Job Title:                     Vice President of Table Games

Salary:                        $90K - $110K + Benefits + Bonus

 

 

Job Description

  • This position will be responsible for the coordination, administration, and direction of table games operations.
  • The strategic vision for the department and provide leadership and planning for budgets, revenue management, guest service and staffing.

Duties & responsibilities

  • Regularly reports to the Chief Operating Officer any operational, customer, or employee problems of the department.
  • Plans and establishes operational goals, marketing strategies, and budgets to support revenue and maximise profit margins.
  • Develops the department fiscal year budget, capital expenditures for the upcoming year and staffing equivalents
  • Monitors and analyses forecasts, budgets, costs and operating results
  • Ensures high level of guest service, revenue generation, and cost control by effective and efficient scheduling of shifts
  • Partners with Marketing & Guest Services to establish and maintain contact with VIP players; participates in contacting inactive players; and participates in special events
  • Maintains knowledge and application of all written/internal controls and procedures within the department and casino.
  • Assists in the gaming audits and responds accordingly to any noted exceptions.
  • Investigates reports of variances and takes appropriate action in accordance with company and departmental policies and procedures, as necessary.
  • Reviews standard operating procedures to uphold strict adherence to ensure compliance with all local regulations.
  • Directs and manages table games supervisors and managers responsible for the management and support of the table games staff.
  • Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
  • Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews
  • Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness.
  • Assists in the planning and implementation of special events for the casino.

Qualifications

  • Bachelor’s degree is preferable
  • Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
  • Maintain consistent adherence to the Company’s guest service standards
  • Be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives
  • Must be able to work varied shifts, including weekends and holidays

Specific Position Requirements

  • 10 years table gaming operations experience in a managerial role required
  • Must demonstrate ability in counselling and developing subordinates.
  • Comprehensive knowledge of table games and all related support technology
  • Demonstrate organisational skills and the ability to coordinate the completion of multiple projects and assignments simultaneously
  • Strong financial acumen relative to business metrics including labour, revenues, budgets, and capital expenditures
  • Critical thinking and decision-making skills
  • Ability to handle a significant number of guests with outstanding guest service skills.
  • Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines

Remuneration Package/Salary

  • USD 90,000 p.a. (after taxes)
  • Staff benefits
  • 36 calendar days paid vacation per year
  • Relocation allowance
  • Housing allowance
  • Children education allowance
  • Medical insurance
  • One round trip air tickets for home leave per year
  • Discretionary performance-related bonus

 

To discover more contact Steven Jackson on steven@grs-recruit.com