Job Title:        (Position Filled) Workshop Supervisor – Gaming

Location:        Sutton Coldfield / Tamworth


The Company

  • A leading manufacturer and supplier of Gaming Machines (AWP’s & SWP’s) is seeking a Workshop Supervisor to drive standards and efficiency within the Workshop to even greater levels.

The Role

  • Responsible for performing and coordinating workshop activities on the company’s products within their geographical area, ensuring the maximum quality and efficiency.
  • Managing the workshop Team to ensure that all machines are prepped to the company’s high standards and to the defined schedule to ensure they are delivered in a timely and professional manner.
  • Supervise, motivate and train the existing team of engineers.
  • Maintaining a safe and efficient working environment.
  • Provide cover for other team members when required to ensure that all KPI's are met.
  • Liaising with the key customers to ensure service and communication levels are maintained.
  • Ensure that any and all customer complaints are satisfactorily resolved and learning communicated to ensure they don’t arise a second time. 

The Candidate

  • This is a fast paced and dynamic environment with no two days being the same. 
  • As such you should be able to think on your feet, take ownership of any issues and come up with creative solutions on your own autonomy.
  • You will have previous experience of training staff even if it is in an informal capacity.
  • You will have previous experience motivating and supervising staff.
  • You will have previous experience of, and a passion for, improving service levels and the ability to instil this passion for consistence excellence within your staff.
  • You will be computer literate, structured and organised with a focus on detail.
  • You will have at least 3 years previous experience of supervising / managing a workshop.
  • Previous technical gaming experience in a definite plus.


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