Croupiers & Inspectors - Milton Keynes, UK

Job Title:        Croupiers & Inspectors

Location:      Milton Keynes, UK

Salary:           £13.37 - £14.77 per hour

  • Working hours after 11pm earn an extra £1 per hour

  • Monthly tips range from £200-£250

  • 28 days holiday (including Bank Holidays)

  • Excellent Career Progression Opportunities

  • Contributory Pension Scheme

  • Life Assurance

  • Discounts with high street retailers and restaurants

  • Benefits portal

  • Employee assistance programme

About us

  • It's fun to work in a company where people truly BELIEVE in what they're doing!

  • Please come and work for us.

  • We're committed to bringing passion and customer focus to the business.

  • If you’re a croupier looking to take the next step, then we have opportunities for you!

  • We are passionate about our customers; we just love giving them a warm welcome.

  • Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.

  • Our colleagues are the heartbeat of our casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be.

  • We have exciting plans for future growth so joining us could see your career reach new heights!

About you:

The croupier is responsible for dealing the table games to a high standard. They must comply with all table gaming procedures and ensure that high customer service levels are met.

  • Minimum 2 years’ experience as a croupier or other relevant experience.

  • Must possess a Personal Functional License (PFL).

  • Strong table gaming knowledge.

  • Knowledge/experience dealing Texas Hold Em Poker would be advantageous.

  • Good communication skills.

  • Being flexible and able to work a variety of shifts including night shifts and weekends.

As an Inspector:

  • 2 years’ experience as a gaming inspector/supervisor or other relevant experience.

  • Must possess a Personal Functional License (Gaming).

  • Strong knowledge of table gaming.

Duties include but not limited to:

  • Dealing table games to a high standard, in line with company policy and procedures.

  • Providing a high level of customer service.

  • Provides correct game commentary.

  • Demonstrates good table security.

  • Informs inspectors, Pit Boss or Casino Manager on any players to note.

  • Complies with all policies and procedures.

  • To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.

  • To ensure that the company’s equal opportunities policy is always adhered to.

  • To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.

  • To attend and conduct meetings as and when required.

  • Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).

  • To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.

  • To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.

To apply and find our more please send a copy of your CV to MK@grs-recruit.com

Casino Croupiers – Scarborough

Casino Croupiers
£13.25 - £13.50 per hour
Scarborough

Are you a skilled Croupier looking to return to the vibrant casino floor — or an experienced professional ready for your next challenge? We’re looking for confident, customer-focused individuals to join our team in Scarborough.

What We Offer:

  • Competitive hourly rates: £13.25 - £13.50

  • A dynamic, fast-paced environment

  • Flexible working hours (including evenings and weekends)

  • Supportive team and professional development opportunities

What We’re Looking For:

  • Applicants must hold or have previously held a Personal Functional Licence (PFL)

  • Must have the legal right to work in the UK

  • Strong communication and numeracy skills

  • Professionalism and a calm, friendly manner under pressure

  • A genuine passion for providing outstanding customer service

Whether you're dealing Blackjack, Roulette, or Poker, you'll be the face of the casino – ensuring our guests enjoy a fair, exciting and welcoming experience every time.

Ready to deal your next hand? Apply to this email address now and bring your expertise to Scarborough’s premier gaming venue:

scarborough@grs-recruit.com

Host ( customer relations) - Mandarin speaking - Mayfair, London

Job Title: Host ( Customer relations) Mandarin speaking

Location: Mayfair, London

Department: Marketing

Reports To: Director of Liaison, Gaming & Customer Relationships

General Purpose

The Host will be required to develop, maintain and strengthen relationships with high-worth players. They will assist with educating both internal and external customers on gaming requirements and our product, to better yield the company's share of gaming wallet and premium products on offer. In addition, the job holder will be required to promote all other Member offers to patrons and help develop a loyal customer base for these areas.

The role is responsible for following all company, departmental and gaming compliance procedures, ensuring that legal regulations are being met at all times.

Essential Duties & Tasks

Daily Operations

  • Develop new players, maintain existing players where required, and service all VIP-level casino guests on property and remotely through electronic/telephone communications.

  • Carry out market research on trends, facts, and figures to make informed decisions on how to best provide support for customer activities.

  • Maintain a detailed knowledge of the products on offer to Members to ensure optimum offerings are always available.

  • Help coordinate and facilitate bespoke VIP activities and events, including parties and corporate box hosting when required to support business development.

  • Maintain intimate knowledge of hotels, bars, clubs, golf courses, and other appropriate retailers that may be sources of new affluent, VIP gaming customers.

  • Execute short and long-range marketing plans based on strategies and goals to increase the company's share of gaming wallet from high-worth gaming segments.

  • Liaise with other senior staff to determine the range of products and services and maintain strong relationships with all other departments.

  • Strive to improve and simplify the Member experience through the continuous assessment of policies and procedures, work processes, and programme effectiveness.

  • Sensitively develop relationships and show potential clients that the Club cares about having their business. Persuasive and negotiating skills must be of a very high level, bringing about the required end results without individuals being aware that they have been targeted and pursued.

  • Perform other duties as may be assigned by the Senior Leadership team.

Note: In addition to the duties and responsibilities listed, the job holder is required to perform such other duties as may be assigned by management from time to time.

Team Support

  • Work collaboratively with the marketing team, gaming operations, and all other departments to ensure efficient and effective operations.

  • Assist other team members with their duties as needed.

  • Participate in team meetings and training sessions to stay updated on best practices and company policies.

Education

  • Secondary school diploma or equivalent.

Skills / Knowledge

  • Intimate knowledge of Asian / Chinese cultures; must be always looking for connections and introductions into these networks in London and other Asian capitals. Must be seen as the go-to person for top-end leisure and recreational assistance, trusted by these communities in London and in their home countries.

  • Good communication skills to interact effectively with team members and supervisors.

  • Ability to follow instructions and complete tasks efficiently.

Experience

  • Previous experience in a similar role within a hospitality or gaming environment.

Work Conditions

  • Ability to work on shifts, including evenings, weekends, and holidays.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

Croupier & Inspector vacancies – Milton Keynes

New Croupier & Inspector Vacancies – Milton Keynes, UK

Our client, Merkur is based in Milton Keynes, UK and are looking to expand their team. Merkur has refurbished and re-opened a site in Milton Keynes as they develop their casino division to add to their 200 plus arcades, so this is an exciting opportunity to be part of the one of the fastest growing casino companies in the UK.

Merkur are looking for Dealers and Inspectors with any level of experience, and as they have exciting expansion plans it means there is opportunity to forge a career pathway.

  • Dealers hourly rate - £13.37

  • Inspectors hourly rate - £13.77

  • Working hours after 11pm earn an extra £1 per hour

  • The roles are part of the TRONC. Monthly tips range from £200-£250

  • Flexibility in working hours is required. The casino is open 24/7 and the role includes shift work, including nights and weekends.

  • Candidates should be customer service focused, demonstrate a good standard of English Language communication skills, positive and vibrant.

Our client is not looking to provide sponsorship for working or residency permits. Therefore, you must already hold the legally required eligibility to work in the UK documentation.

You must ideally hold or have the ability to hold a UK gaming license (Personal Functional Licence – PFL or a Personal Management Licence - PML).

Apply now and be part of the future of gaming by sending your CV to linda@grs-recruit.com

Dealer Vacancies Poker / Casino – Bonaire, Caribbean

New Dealer Vacancies Poker / Casino – Bonaire, Caribbean

Our client in Bonaire, in the sunny Caribbean, is looking for some experienced dealers to help with their hotel-based casino. 

It’s a 6 days on / 2 days off rolling rota, paid at $12 per hour and the first $21K per year is tax free. 

You should expect around $1,000 per month in tips too (which are also tax free), 6 months accommodation is included.

You will need to be able to deal regular games (AR / BJ) plus poker – Texas and Omaha, cash and tournament (2 years’ experience).  

They have asked us to find them dealers from EU or UK ONLY, and please mention your poker experience in the email you send to apply.

They’d like you to send a photo with your application, so why not get your CV to bonaire@grs-recruit.com and start your journey to the sun!