Current Vacancies
Additional
Contract completion bonus (between $2,500 and $5,000 subject to performance evaluation)
1 year's renewable contract
1 month paid vacation
Annual flights home
Accommodation provided - nice apartment
Medical
Tips
Experience in Africa in a similar position is very advantageous.
Job Summary
The Surveillance Director is in charge of the management of surveillance of the casino facility, managing and utilizing the CCTV system, observing, recording, analysing, reporting and conducting investigations on activities, situations, behaviours and detecting any anomalies in the whole place and / or that are related to gaming rules, internal procedures, internal regulation or statutory specifications to protect the company assets/revenues and to ensure the employees and guests security and safety as well as the integrity of gaming.
Key Duties and Responsibilities
Manage the surveillance team and the resources to the protection of casino assets and compliance to internal and statutory regulations, rules, procedures and controls.
Manage, maintain, and monitor the surveillance system. Set the regular maintenance plan with the IT department.
Regularly review and analyse the surveillance equipment and tools and make recommendations where and when necessary to respond to the business expectations.
Monitoring of all gaming rooms as well as all the other areas.
Monitoring of access and screens control.
Decoding the meaning of images or a sounds.
Anticipate incidents and criminal activities and detect the conducts that are contrary to the games rules or internal policies.
Make recommendations of amendments to eliminate / reduce risks.
Report and alert properly the hierarchy about incidents, anomalies or criminal activity and respond in real time.
Conduct investigations of incidents, accidents, anomalies, behaviours, suspected criminal or other activities as needed / required / requested.
Ensure accurate reporting, recording, and maintaining of all required information.
Promote cooperation and communication with all departments and provide them with the support of the Surveillance department.
Provide coaching and training to the team and ensure their development and evolution to the highest performance.
Delegate duties, accordingly, interviewing, hiring, and evaluating the team members.
Promote the company service culture and the engagement, recognition, and wellbeing initiatives within the team.
Support a work environment free from illegal and discriminatory behaviour.
Promote and ensure the safety and security of all guests and employees.
Maintain strict confidentiality including but not limited to employees and guests / players data, guests / players activity, financial data, policies, investigations and cases, CCTV system, surveillance organization and structure.
Job duties and requirements, tasks and other duties as assigned may be added or changed at any time.
Skills & Knowledge
High level of integrity and transparency.
Strong commitment to service.
Strong interpersonal skills to work with cross-functional teams.
Excellent written and verbal communication skills in both French and English.
Excellent organizational and Planning skills, conflict resolution and decision making as well as a strong capacity of responding on time.
Ability to handle multiple tasks and to perform assigned duties under time and intense environment pressures with awareness of risks and deadlines.
Ability to identify processes needing improvement, and to recommend improvements.
Clear understanding of procedures controls. Strong knowledge about regulatory specifications, policies and rules.
Ability to observe, identify and anticipate individuals and incidents / risks.
Knowledge of casino cheating and theft scams.
Excellent knowledge of surveillance and casino operations.
Resiliency to deal with difficult guests and to work effectively with all the departments.
Clear understanding of the casino activity and standards as well as the hotel’s ones.
Knowledge of all facilities and activities available to guests and employees in the property
Ability to work in a casino environment with certain levels of noise, lights, and smoke.
Experience & Educational Requirements
Minimum of 15 years casino supervisory experience with at least 7 years in Surveillance
High School graduate, college degree preferred.
We are on seeking a Cash Desk Manager for our client in Milton Keynes, UK.
If you have run a casino cash desk before, or if you are an experienced casino cashier looking to move into a management role, this could be the role for you.
Key Responsibilities
Staff Management:
Supervise, train, mentor, and evaluate cash desk staff to ensure they provide exceptional service and follow company procedures.
Cash Handling & Compliance:
Oversee all cash and chip transactions, ensuring accuracy and strict adherence to company policies, legal regulations, and gaming laws.
Financial Operations:
Monitor cash flow, reconcile cash drawers, and process banking transactions.
Customer Service:
Provide high levels of customer service, address casino guest inquiries, and resolve disputes professionally.
Security & Reporting:
Implement security protocols, safeguard company assets, report unusual incidents, and liaise with management regarding major players or transactions.
Process Improvement:
Contribute to a positive and efficient working environment, support company-wide initiatives, and maintain relationships with other departments.
You must hold a UK passport or other right to work in the UK, and you must have 3 years of casino cash desk experience.
We are seeking a talented and passionate 2D/3D artist to join our dynamic team. In this role, you will create visually stunning slot games for various mobile-first platforms. Your responsibilities will include transforming concepts into high-quality 2D and 3D assets, animations, and effects, collaborating closely with other artists to bring these ideas to life in a production environment. As part of our creative team, you will work alongside artists, designers, developers, and testers to produce feature-rich games for both our internal platforms and external clients. Your experience in a collaborative setting will be crucial in delivering top-notch gaming experiences.
Responsibilities:
Design and illustrate 2D and 3D elements for slot games, including symbols, backgrounds, UI, animations, and effects from concepts, storyboards, and sketches.
Develop 2D and 3D assets in various styles and genres, such as realistic, cartoon, fantasy, sci-fi, etc.
Optimize 2D and 3D assets for both performance and quality.
Collaborate closely with the creative team and other departments to ensure the artistic vision and quality standards are met.
Provide feedback and suggestions to enhance game art and design.
Stay updated with the latest trends and technologies in the slot game industry.
Requirements:
A strong portfolio of 2D and 3D artwork, preferably related to slots and casino games.
Proficiency in Spine, Photoshop, Illustrator, Maya, Blender, or other relevant software tools.
Experience in creating 2D and 3D assets for games, including textures, lighting, shading, rigging, animation, etc.
Knowledge of game art pipelines and best practices.
An ability to use and understand AI tools that will streamline the process of developing slot games.
Ability to work independently and as part of a team.
Be able to work quickly and to tight deadlines when required.
Ability to communicate effectively and handle feedback constructively.
Passion for playing and making slot games.
We are looking for a talented and passionate 2D/3D artist to join our team and create stunning slot games for various mobile-first platforms. You will be responsible for taking a game brief and designing the concept for the game so that you and others in the team can work together to bring that concept to a production environment with high-quality 2D and 3D assets, animations, and effects for our games. You will work as a part of a creative team collaborating with other artists, designers, developers and testers to produce feature rich games both for our internal platforms and externally.
Responsibilities:
Design and illustrate 2D and 3D elements for slot games, such as symbols, backgrounds, UI, animations, and effects.
Create detailed concept art, storyboards and sketches based on a game brief of theme, feature set and style to allow stakeholders to visualise your concept in order to green-light a project through multiple iterations and revisions.
Develop 2D and 3D assets in various styles and genres, such as realistic, cartoon, fantasy, sci-fi, etc.
Optimize 2D and 3D assets for performance and quality.
Work closely with the existing creative team and other teams to ensure the artistic vision and quality standards are met.
Provide feedback and suggestions to improve the game art and design.
Keep up to date with the latest trends and technologies in the slot game industry.
Requirements:
A strong portfolio of 2D and 3D artwork, preferably related to slots and casino games.
A proven track record in producing concept art and specifications from game briefs that can be translated into production ready games by artistic teams.
Proficiency in Spine, Photoshop, Illustrator, Maya, Blender, or other relevant software tools.
Experience in creating 2D and 3D assets for games, including textures, lighting, shading, rigging, animation, etc.
Knowledge of game art pipelines and best practices.
An ability to use and understand AI tools that will streamline the process of developing slot games.
Ability to work independently and as part of a team.
Be able to work quickly and to tight deadlines when required.
Ability to communicate effectively and handle feedback constructively.
Passion for playing and making slot games.
