(Position Filled) Affiliate Manager - Casino - London - £40,000 + Bonus

Job Title:        (Position Filled) Affiliate Manager - Casino

Salary:           £40,000 + Bonus

Location:      London

Job Profile

• The Affiliate Manager will be responsible for identifying potential new affiliate partners within the premium mass value market, creating & building an industry leading affiliate program, ensuring that the reputation of the brand is maintained through the compliant, transparent, and timely management of all affiliates who are part of the program.

• The principal focus will be identifying potential new affiliate partners, promoting our industry leading socially responsible affiliate program to them, negotiating contracts to maximize the ROI and effectively managing the on-going relationship with partners.

• There will be a strong focus on regulatory compliance, particularly compliance with the LCCP, CAP and BCAP codes and the Industry Code for Socially Responsible Advertising.

• The role requires ongoing monitoring of contracted affiliates to maintain a high standard of regulatory compliance in their representation of the business.

Job Responsibilities

• Developing and pro-actively managing a portfolio of live casino affiliate customers and ensuring you have in-depth understanding of the financial value of your portfolio.

• In possession of an established affiliate network within the industry and increase the business’s affiliate network and contact.

• Responsible for new business via affiliate acquisitions by identifying new high value customers opportunities.

• Responsible for the retention and business growth with current affiliate partners.

• Negotiating and reviewing commercial agreements with all partners.

• Analysis of campaigns, reporting ROI results & devising strategies to move forward.

• Conversion rate optimization - Monitoring and analysing results of all campaigns, including weekly and monthly KPI reports.

• Establishing and maintaining strong partner relationships through regular contact which will include face to face meetings, telephone and email communication.

• Proactively managing your online marketing budget.

• Developing and maintaining market leading industry knowledge of affiliate marketing to assist with delivering a first-class service.

• Working with numerical data presented in a variety of reports and spread sheets.

• Work closely to operation team translate affiliates programme into concrete campaigns in collaboration, ensure full documentation for all processes and compliance.

• Liaise with Creative/Design team to ensure that affiliate creatives represent our brands effectively, exclusively and maximise our results.

• Delivering acquisition and retention campaigns to our affiliates both off the shelf and bespoke to meet the requirements of a given deal.

• Outgoing personality with a 'can do’ attitude work in a relaxed but professional and fast-paced environment with internal and external teams.

• Be willing to travel internationally in line with business needs, such as attending major affiliate events worldwide.

• Responsible to ensure that all associate affiliates are using compliant advertising and marketing practices.

• Report Compliance issues to the Head of Marketing and where appropriate to the Compliance Director.

• Note: In addition to the duties and responsibilities listed, the job holder is required to perform such other duties as may be assigned by management from time to time.

Basic Requirements

• Minimum 2 years prior experience in live casino affiliate management in a UK regulated business.

• Good understanding of live casino products and acquisition target on high-value customers.

• Experience with CPA, and Revenue share payment models.

• A previous portfolio of key affiliate partners in live casino would be advantageous.

• Ability to effectively develop affiliate channels.

• Ideally, Valid Gambling Commission personal management licence holder.

Essential Knowledge

• Understanding of online casino industry.

• Strong knowledge of UK regulation, codes and guidance.

• Analytical for reporting purposes to enhance the affiliate programme.

• Experience using tools in affiliate systems.

• Experience at tracking affiliates for compliance and reporting.

• Strong negotiation, analytical skills and highly numerate.

• Self-motivated energetic individual.

TO FIND OUR MORE AND/OR APPLY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) SEO Specialist - Watford - £60K

Job Title:                    (Position Filled) SEO Specialist  

Salary:                       £60K

Location:                 Watford

The Company

• A fast growing, ambitious marketing and technology company working in the online gambling space.

• We are looking for an experienced and knowledgeable SEO Specialist to join our SEO team.

• As an SEO Specialist, you will be responsible for improving our organic search rankings across multiple regions.

• Along with our other SEO Specialists, you will play a key role in helping the Marketing team to grow revenue and deliver a positive ROI for the business.

• This is an exciting opportunity for an ambitious, hungry individual to gain hands-on responsibility and progress their career in the digital space.

You will be responsible for

• Developing and implementing SEO strategies that increase organic search rankings across international markets

• Conducting keyword research to find new SEO opportunities

• Optimizing website content, landing pages and blogs

• Maintaining existing backlinks and gaining new ones

• Price negotiations

• Collaborating with the Marketing team to share & gain insights on performance

• Monitoring performance via tools such as MOZ, SEMRush, Google Analytics and Google Search Console

• Keeping up to date with any changes in search engine algorithms and industry trends

• Delivering a positive ROI for the business

• Reporting to the Head of Search and C-level management on performance

You will have

• At least 3-5 years of experience running SEO campaigns

• Deep understanding of search engine algorithms

• Good knowledge of HTML, CSS and JavaScript

• Familiar with tools such as MOZ, SEMRush and Google Search Console

• Proficient in MS Word, Excel and PowerPoint

• Excellent written and verbal communication skills

• Good time management skills

• Excellent problem-solving skills

• Ability to work within our established team whilst also taking individual responsibility for performance

• Proven interest in digital marketing

• Ability to be proactive and self-motivated

• Familiar with paid platforms such as Google, Facebook and Bing ads – preferred but not essential

• Degree preferred, but not essential

What we can offer you

• You will have a brilliant opportunity to develop your career & work in a fast-paced, fun and growing company where every employee has an important part to play in helping us reach our goals.

• We've invested in creating an awesome office environment complete with our own in-house chef, a games room and the best video conferencing equipment to make it a fantastic place to work.

• Our flat structure, transparency and supportive culture mean that our team are instilled with a strong sense of purpose and ownership, all whilst being supported to reach their career and development goals.

Here are just a few things that we are proud to say we offer here

• Competitive salary + annual bonus

• Breakfast & lunch prepared by our team chef, with the occasional treat thrown in too!

• Longevity bonuses, wellness incentive & company goal bonuses

• Option to work from home on Wednesdays and Fridays

• Free gym membership

• Free private healthcare

• A free parking space for those that drive to the office, or a short 5-minute walk from the station

• 23 holiday days a year, with the option to buy / sell / rollover 3

TO DISCOVER MORE ABOUT THE OPPORTUNITY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Data and CRM Manager - London - £50-55K + Bonus

Job Title: (Position Filled) Data and CRM Manager

Salary: £50-55K + Bonus

Location: London

Company

• A leading Casino & Gaming Operator is seeking a skilled and talented Data & CRM Manager to join their growing marketing team.

• The role will require a focused, and analytical mindset; an abundance of tenacity, combined with exceptional interpersonal skills and a positive can-do attitude.

The Role

• Plays a crucial role in the development of an integrated group CRM strategy.

• Manages the day-to-day consumer relations, CRM segmentation, and product recommendation programs and platforms.

• Multichannel migration support.

• Manages key vendor relationship and databases, strategy execution and deliverables.

• Technical development of CRM campaigns in all different lifecycles; conversion, retention and reactivation.

• Monitors campaign roll-out and execution/performance.

• Technical development of ad hoc campaigns based on business requirements & produces new initiatives.

• Helps contribute new and creative growth strategies with stakeholders.

• Utilise strong analytical ability to evaluate end-to-end guest experience across multiple channels and guest touch points.

• Provides consumer analytics and behavioural reporting.

• Develops business intelligence data sources and software (Power Bi).

• Analyse trends; identify opportunities.

• Use analytical reasoning to understand end user's requirements and transform them into operational applications.

• Creating and maintaining existing reports relating to retention performance

Skills and Knowledge

• Holds a master’s or a Degree in a Marketing or data related discipline, with a minimum of 2 years’ work experience within a CRM Marketing or data driven role.

  OR

  Has a minimum of 5 years’ work experience within a CRM Marketing, Data Manager, Analyst or similar role.

• Knowledge of CRM segmentation, campaign management, direct marketing, offer management, interactive marketing and database marketing.

• Understanding of relational databases, data manipulation, process automation/optimisation and data visualisation/reporting.

• Up to date with the latest trends and best practices in CRM and digital marketing and measurement.

Desirable

• SQL knowledge.

• Power BI experience (or other data visualization tool).

• Experience in a gaming related field.

FOR MORE INFORMATION OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Head of AML & CTF/MLRO - London - Salary: Negotiable

Job Title:                    (Position Filled) Head of AML & CTF/MLRO    

Location:                   London

Salary:                        Negotiable

Job Purpose Statement:

• Head of Anti Money Laundering (AML) and Counter Terrorism Financing (CTF) champions a culture of crime prevention and good financial monitoring across the business to ensure that it complies with its AML legal and regulatory obligations as well as internal policies and procedures - maintaining legal and ethical integrity. 

• They will support the business to make decisions and deliver a service that protects and enhances the reputation of the company.

• The Head of AML & CTF is expected to support the CRO in providing effective risk management in a highly regulated and fast paced environment and enable the business operations to effectively and efficiently manage financial crime risks across all aspects of the business, this will include (but not limited to):

  • Develop and manage the company’s AML policy

  • Design and maintain effective AML risk assessments

  • Direct responsibility for the AML function

  • Develop and report on key AML risk indicators

  • Implement robust and effective due diligence procedures in respect of all aspects of AML requirements

  • Manage timely and accurate reporting for all aspects of the AML function and money laundering reporting requirements.

• The role will be focused on raising awareness and providing advisory for AML & CTF regulatory aspects of the business, ensuring best practice is followed and adhered to and that risk is minimised.

• The role will be a key contact for senior managers, other business stakeholders, external industry bodies and law enforcement. 

• The Head of AML & CTF is responsible for ensuring that the business has the requisite knowledge and understanding to ensure it complies with all relevant AML and CTF regulations.

• Operating with effective Know Your Customer (KYC) processes to ensure that customers are only spending what they can afford is key to any gambling licensed business and the Head of AML & CTF will be expected to lead on ensuring that KYC best practices are developed and applied.

• As the Company’s Money Laundering Reporting Officer (MLRO) the role includes responsibility for identifying potential threats to the company and fulfilling its legal reporting requirements. 

• The role also includes responsibility for the company’s anti-bribery and corruption policy and providing subject matter expertise and advice to senior stakeholders and department heads on developing policies and operating frameworks that include any element of AML related requirements.

Skills and Knowledge

Entry Requirements:               

• Minimum 3 years experience in a similar role, ideally within the Gambling industry.

• An excellent knowledge of anti-money laundering and counter terrorist financing risk mitigation measures.

• Proven track record in developing anti money laundering related policies and operating procedures.

• Ideally, a valid Gambling Commission personal management licence holder.

Essential:

• Knowledge of AML Laws and Regulation and MLRO requirements, including the requirements relating to the UK Gambling Act 2005 and the Gambling Commission’s License Conditions and Codes of Practice (non-remote).

• Strong knowledge of regulatory frameworks and risk mitigation strategies.

• Understanding of Data Protection requirements.

Desirable:

• Knowledge of the UK Gambling Act and Gambling Commission’s License Conditions and Codes of Practice (remote).

• Understanding of the Gambling Commission’s License Conditions and Codes of Practice relating to Social Responsibility requirements.

• Awareness of gambling industry related third party organisations and trade associations, e.g., GAMLG and the British Gambling Council.

• Understanding of gambling products.

To find our more or to apply for the role please send a copy of your cv to steven@grs-recruit.com

(Position Filled) Field Service Engineer - Slough - £26K + Car + Mobile + Laptop

Job Title: (Position Filled) Field Service Engineer

Location: Slough

Salary: £26K + Car + Mobile + Laptop

Role Purpose

• To travel to sites in order to repair machines as dictated by the Service Level Agreement.

• To perform servicing of machines as per the maintenance schedule.

• Forge and support communication lines with Operations Structure to aid concise information flow

• To represent the company in a professional manner.

• Machine Management

• To conduct servicing on all machines as dictated by the approved company standard.

• To repair all faults, where possible, as dictated by the Service Level Agreement.

• To notify your Line Manager of any faults that you are unable to fix.

• To monitor and amend, where necessary, operating percentages as per Company Policy.

• To liaise with the Central Stores facility for the order of any required parts.

• To be responsible for your own development of machine knowledge.

• To ensure all machines meet the required standards as per the Service Level Agreement.

• To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.

• To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.

• To meet and exceed targets for:

  • Servicing

  • Presentation

  • Mech, Glass and Reel Cleaning.

• To undertake machine moves to company standards and with limited disruption.

Customer Service

• Ensure you greet and acknowledge all customers you come into contact with.

• Ensure customers feel valued, learn their names and use it during conversations.

• Where appropriate, provide advice and tips on playing the machines.

• To professionally handle customers comments and complaints.

Legal

• Ensure the company security policies and procedures are adhered to at all times.

• Effectively implement, on a day-to-day basis, the Health & Safety and Social. Reasonability training you have been given.

• In line with current Gambling Laws “Think 21” at all times.

• To be aware of and follow all legal and company policies and procedures as instructed.

• Ensure Protection of the Company’s Licensing Obligations / Objectives.

FOR FURTHER INFORMATION PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM