Job Title: (Position Filled) Group Head of Electronic Gaming
Salary: £50-£60K
Location: London
Job Description
The Group Head of Electronic Gaming is responsible for delivering a market leading Electronic Gaming solution across all venues, exceeding customer expectations through the deployment and operation of market leading products, whilst achieving budgeted revenue and profit for the Group.
This role will be accountable for ensuring the company operates in full compliance with Company and UK Gambling Commission policies & procedures, whilst supporting and helping drive the delivery of all budgeted targets for Electronic Gaming.
Reports to: Director of Electronic Gaming.
Key Accountabilities
Product
Financial Performance & Reporting
Optimised Player Experiences
Innovation
Systems
Marketing
Process
Maintenance
Administration
Compliance
Role Requirements
Management of the delivery and optimisation of Electronic Gaming products across the estate.
Ensure we are leading the market in terms of innovation, new technologies and products.
Manage the delivery and installation of all new gaming products, working with suppliers, operational teams and marketing to ensure a success and continued growth.
Provide regular recommendations for growth, based on strong content management, regional analysis of player behaviour and industry trends, continually striving to improve products and performance.
Monitor, track and analyse Electronic Gaming product performance, noting any strong trends or anomalous data, reporting this back to the Senior Management team.
Build close working relationships with the operation across all venues.
Monitor and report industry and competitor developments, providing structured feedback and recommendations to the business.
Fully own and manage all Electronic Gaming systems, ensuring the ongoing wellbeing of all systems is maintained and all required reporting is produced, working closely with all appropriate suppliers.
Fully develop, deliver and own Slot Tournaments, working together with the operation and external suppliers.
Work closely with Marketing on all Electronic Gaming promotional activities.
Maximise usage of the Loyalty scheme on all gaming products.
Help ensure continued, strong working relationships with suppliers.
Help drive an ethos of service excellence across all gaming products in our venues.
Responsible for the creation and management of a comprehensive preventative maintenance programme and manage suitable levels of spare parts inventory to minimise downtime.
Regularly update & maintain the company all relevant procedures & information for gaming products and staff across all our venues.
Responsible for audit analysis with subsequent recommendations for improvements.
Lead by example in fostering an open and professional working culture with the operational and senior management teams and provide support, advice & assistance to the Electronic Gaming Tech team.
Create and establish a robust and structured training programme for all relevant staff.
Responsible for all Electronic H&S.
Entry requirements
A minimum of 5 years management experience in a Casino or alternative Electronic Gaming environment.
Good leadership & management skills.
Strong knowledge of the electronic gaming industry, products, systems and services.
TO DISCOVER MORE CONTACT PAUL SCULPHER ON PAUL@GRS-RECRUIT.COM