Job Title:                    (Position Filled) Product Implementation Manager

Salary:                        £35K

Location:                    Birmingham



  • The role of the Product Implementation Manager is to be responsible for executing trials, deployment and management of all gaming products and equipment.

Principal Accountabilities

  • Work with all relevant stakeholders to identify and deliver gaming products for all refurbishments and new build projects

  • Project Manage the delivery of all equipment as identified in various business cases

  • Accountability for relevant gaming capital expenditure

  • Manage day to day supplier relationships with regard quality control, purchasing, delivery, updates, licensing and queries

  • Liaise with internal Customers with regard to all equipment, installs, removals and updates

  • Manage the relevant licensing compliancy with regards to tables and machines

  • Input to and assist in developing business cases for capital investment

  • Keep up to date with UK and International gaming trends and product developments.

  • To carry out any other duties which may reasonably be required.

Personal Skills & Experience

  • Land-based Casino Product experience

  • Confident in building productive Supplier and Internal relationships.

  • A knowledge of AUTOCAD would be beneficial.

  • Project Management skills

  • An understanding of the competitive landscape

  • Understanding of all relevant Gaming legislation, regulations and guidelines.

  • Excellent communication and interpersonal skills and able to communicate well both in writing and verbally.

  • A self-starter able to work autonomously yet also a strong pro-active team player.

  • Positive can-do attitude and a desire to excel in all tasks.

  • Ability to demonstrate credibility and confidence when challenged.

  • Possesses a flexible attitude towards work and the ability to prioritise tasks appropriately.

  • Enthusiastic individual who does not mind a degree of evening and weekend working with travel in the UK as required.

  • Full driving licence is required.

Key Performance Indicators

  • Internal customer satisfaction feedback and metrics

  • Financial controls with regard capital investment

  • Speed to market of new products and quality of associated assessments

  • Delivery of projects to agreed dates

  • Level of non-compliance to licensing regulations

  • Project validation and evaluation post investment.



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