Job Title :      (Position Filled) Online Casino Manager

Location :     Tbilisi, Georgia

Salary:           €6K – 8K per month


The Company

The employer is a very large operator active in both online and offline sectors, and wishing to expand.

The Role

The company are seeking an Online Casino Manager to be responsible for day-to-day management of the online casino and sportsbook product and oversee ongoing improvements to the product as well as manage the surrounding support services. An intermediate level knowledge of the English and Russian languages will be required.


  • Develop and ensure execution of all policies and procedures to support successful business operation, allow for growth and comply with gaming legislation
  • Manage the customer services team, setting their policies, procedures and targets
  • Ensure customer contact is handled in a professional and timely manner
  • Work with the Finance Manager to ensure compliance with regulatory legislation and reporting
  • Manage relationships with third party games and software providers
  • Monitor the online product, content and features. Ensure quality and implement improvements when necessary
  • Take responsibility for product strategy and working with software providers to oversee short, medium and long term improvements
  • Work with software providers to oversee product development across the three key devices types; desktop, tablet and mobile
  • Manage the games content roadmap, including prioritization and launch timeframes
  • Understand player preferences and tailor the services to suit
  • Work with the Marketing manager on player acquisition and growth activities
  • Work with the Marketing Manager to develop promotional activity for all categories of players

Job Requirements

  • 5 years experience in a leadership role in an online gaming company
  • Commercial in nature and have a comprehensive understanding of business in the online environment
  • Experience as hands on in a start up environment
  • Results oriented and have an ability to manage vertically and laterally
  • Creative and pragmatic problem solver
  • Intermediate level of Russian – spoken, highly advantageous
  • Intermediate level of English - both spoken and written


To Apply please send your CV to