Current Vacancies
An amazing opportunity has arisen for an elite Baccarat trainer.
You will have worked in the finest Baccarat games in the Far East
You must have experience of working at the very pinnacle of CIP Baccarat
You must also have experience of training gaming staff and writing training plans for these rooms
Every detail of top end Baccarat play must be second nature to you
Apply today: steven@grs-recruit.com
Field Service Engineer based in Midlands area (ideally Leicester / Coventry area)
£29,500 salary plus benefits:
Company Car
Pension: 8% combined pension rising with length of service
Life assurance 4 x salary
23 days holiday rising with length of service
Salary sacrifice schemes
Join Our Dynamic Service Division in Midlands: Exceptional Opportunity for a Field Services Engineer
Are you ready to take your technical expertise to the next level? We are thrilled to announce an exciting opportunity within our Service Division for a dedicated and skilled Service Engineer.
Job is in the picturesque Midlands region, this role is integral to our mission of delivering unparalleled maintenance and technical support to our valued customers.
If you are passionate about service excellence and looking to make a significant impact, we want to hear from you!
Our Client strives on providing top-tier solutions and support to clients across the UK and beyond. Their commitment to quality and customer satisfaction sets us apart in the industry. As part of our Midlands team, you will play a crucial role in upholding these standards while contributing to the continuous improvement of our services.
Key Responsibilities:
As a Field Services Engineer, you will be responsible for a diverse range of tasks that ensure our customers receive the highest level of service. Your role will include:
Exceptional Customer Service: Deliver outstanding service to customers within your designated region, fostering long-term relationships built on trust and reliability.
Installation and Maintenance: Oversee the installation of the company's and third-party systems, as well as carry out hardware and software modifications and upgrades on existing equipment.
Preventive Maintenance: Conduct regular Planned Preventative Maintenance (PPM) on existing products to ensure optimal performance and longevity.
Problem Solving: Utilize your analytical skills to perform root cause analysis and effectively resolve service issues, ensuring minimal disruption to our customers.
Continuous Improvement: Drive initiatives for process enhancements, ensuring that our service offerings are always evolving to meet customer needs.
Reactive Support: Provide timely reactive call-out responses to customer sites as part of a rota system, which may include working unsociable hours.
Spare Parts Management: Manage and control spare parts allocated to your region, ensuring availability and effective inventory management.
Communication: Maintain clear communication regarding service issues, escalating as necessary in line with established processes.
Team Collaboration: Work collaboratively with your team, or independently, to respond to on-site customer support requests, ensuring coverage during high workload periods.
Accurate Reporting: Utilize the company's Service Management system to maintain real-time reporting and documentation, ensuring all service records are accurate and up-to-date.
Required Skills and Abilities:
To excel in this role, you should possess the following qualifications and skills:
A minimum of 5 years of relevant technical maintenance or service support experience.
A solid electrical or electronic background, with recognized engineering qualifications being a distinct advantage.
Experience in network and server installation and maintenance is desirable.
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) for documentation and reporting.
A flexible approach to working hours and the ability to travel as required.
A valid UK driving license.
Proven organizational skills and the ability to self-motivate.
While previous casino experience is not essential, we welcome applications from engineers with a manufacturing background.
Job is on shift basis:
Week 1
Late call Mon to Fri 4pm to 12.00 , Sat and Sunday 12.00 to 12.00
Week 2
Monday off, Then 4 days of Planned Preventative Maintenance 8am to 4pm
Week 3
Early call 8am to 4pm Monday to Friday
Week 4
Planned Preventative Maintenance 8am to 4pm Monday to Friday
Are you an experienced and passionate casino dealer ready to take the next step in your career? We're expanding our international team and are looking for skilled, motivated, and customer-focused professionals to deliver an exceptional gaming experience.
What we're looking for
Minimum 2 years' gaming experience as a dealer/croupier in table games
Strong expertise in Roulette (including racetrack and call bets), Blackjack and Poker
English language proficiency required
German language skills a big advantage - training is provided to help you confidently deal in German
EU eligible workers only - no visas are available with these roles
Please ensure you include how many years' experience you have dealing within your email, as well as your competence with racetrack and call bets.
Apply today: czech@grs-recruit.com
We are seeking a Casino Manager (aka Shift Manager, aka Gaming Manager) for a casino in Milton Keynes, central UK.
It’s a super exciting project, with one of the country’s biggest gaming companies opening their second casino.
There will be plenty of growth opportunities as they open further sites, so if you are ambitious and seeking to progress in your career please read on.
About the role:
As a Casino Manager, you’ll play a vital role in the daily running of the casino, ensuring smooth operations, motivating the team, and upholding the highest standards of compliance, service, and security.
Key responsibilities:
Lead and support the casino team during your shift
Ensure all operations comply with Gambling Commission regulations
Deliver outstanding customer service and resolve any escalated issues
Monitor performance and uphold internal policies and procedures
Promote a safe, responsible, and welcoming environment for both staff and guests
What we’re looking for:
Previous experience in a casino environment
Must hold or have previously held a Personal Management License (PML)
Strong leadership and people management skills
Excellent communication and problem-solving abilities
The legal right to work in the UK
Ready to take your career to the next level? Apply today and be part of something exciting.
Are you an experience and talented Casino Dealer?
What we are seeking
Minimum 2.5 Years Casino Dealing experience
Right To work without the need for a visa in The Netherlands (EU Passport or existing visa)
Clean Criminal Record
Knowledge of at least 2 Games (AR & BJ) others are advantageous
Fluent in English
What we offer
Salary of €21.33 per hour
Significantly reduced rate of tax for non-Dutch citizens
Accommodation provided €112 per week
Specialized Training
Assistance in relocating, moving and settling in.
