(POSITION FILLED) Casino Cash Desk Manager - Milton Keynes - £34K

Job Title:        Casino Cash Desk Manager

Salary:            £34K

Location:       Milton Keynes

We are on seeking a Cash Desk Manager for our client in Milton Keynes, UK.
If you have run a casino cash desk before, or if you are an experienced casino cashier looking to move into a management role, this could be the role for you.

Key Responsibilities

Staff Management:

Supervise, train, mentor, and evaluate cash desk staff to ensure they provide exceptional service and follow company procedures.

 Cash Handling & Compliance:

Oversee all cash and chip transactions, ensuring accuracy and strict adherence to company policies, legal regulations, and gaming laws.

 Financial Operations:

Monitor cash flow, reconcile cash drawers, and process banking transactions.

 Customer Service:

Provide high levels of customer service, address casino guest inquiries, and resolve disputes professionally.

 Security & Reporting:

Implement security protocols, safeguard company assets, report unusual incidents, and liaise with management regarding major players or transactions.

 Process Improvement:

Contribute to a positive and efficient working environment, support company-wide initiatives, and maintain relationships with other departments.

You must hold a UK passport or other right to work in the UK, and you must have 3 years of casino cash desk experience.

To apply and find out more please send your CV to paul@grs-recruit.com

(POSITION FILLED) Senior 2D/3D Creative Production Artist/Animator - Oxford, UK

Job title: Senior 2D/3D Creative Production Artist/Animator

Location Oxford UK- office based job 

Salary Attractive depending on experience

We are seeking a talented and passionate 2D/3D artist to join our dynamic team. In this role, you will create visually stunning slot games for various mobile-first platforms. Your responsibilities will include transforming concepts into high-quality 2D and 3D assets, animations, and effects, collaborating closely with other artists to bring these ideas to life in a production environment. As part of our creative team, you will work alongside artists, designers, developers, and testers to produce feature-rich games for both our internal platforms and external clients. Your experience in a collaborative setting will be crucial in delivering top-notch gaming experiences.

Responsibilities:

• Design and illustrate 2D and 3D elements for slot games, including symbols, backgrounds, UI, animations, and effects from concepts, storyboards, and sketches.

• Develop 2D and 3D assets in various styles and genres, such as realistic, cartoon, fantasy, sci-fi, etc.

• Optimize 2D and 3D assets for both performance and quality.

• Collaborate closely with the creative team and other departments to ensure the artistic vision and quality standards are met.

• Provide feedback and suggestions to enhance game art and design.

• Stay updated with the latest trends and technologies in the slot game industry.

Requirements:

• A strong portfolio of 2D and 3D artwork, preferably related to slots and casino games.

• Proficiency in Spine, Photoshop, Illustrator, Maya, Blender, or other relevant software tools.

• Experience in creating 2D and 3D assets for games, including textures, lighting, shading, rigging, animation, etc.

• Knowledge of game art pipelines and best practices.

• An ability to use and understand AI tools that will streamline the process of developing slot games.

• Ability to work independently and as part of a team.

• Be able to work quickly and to tight deadlines when required.

• Ability to communicate effectively and handle feedback constructively.

• Passion for playing and making slot games.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

(POSITION FILLED) Senior 2D/3D Creative Concept and Production Artist/Animator - Oxford, UK

Job Title: Senior 2D/3D Creative Concept and Production Artist/Animator

Location: Oxford UK- office based job

Salary: Attractive depending on experience

We are looking for a talented and passionate 2D/3D artist to join our team and create stunning slot games for various mobile-first platforms. You will be responsible for taking a game brief and designing the concept for the game so that you and others in the team can work together to bring that concept to a production environment with high-quality 2D and 3D assets, animations, and effects for our games. You will work as a part of a creative team collaborating with other artists, designers, developers and testers to produce feature rich games both for our internal platforms and externally.

Responsibilities:

• Design and illustrate 2D and 3D elements for slot games, such as symbols, backgrounds, UI, animations, and effects.

• Create detailed concept art, storyboards and sketches based on a game brief of theme, feature set and style to allow stakeholders to visualise your concept in order to green-light a project through multiple iterations and revisions.

• Develop 2D and 3D assets in various styles and genres, such as realistic, cartoon, fantasy, sci-fi, etc.

• Optimize 2D and 3D assets for performance and quality.

• Work closely with the existing creative team and other teams to ensure the artistic vision and quality standards are met.

• Provide feedback and suggestions to improve the game art and design.

• Keep up to date with the latest trends and technologies in the slot game industry.

Requirements:

• A strong portfolio of 2D and 3D artwork, preferably related to slots and casino games.

• A proven track record in producing concept art and specifications from game briefs that can be translated into production ready games by artistic teams.

• Proficiency in Spine, Photoshop, Illustrator, Maya, Blender, or other relevant software tools.

• Experience in creating 2D and 3D assets for games, including textures, lighting, shading, rigging, animation, etc.

• Knowledge of game art pipelines and best practices.

• An ability to use and understand AI tools that will streamline the process of developing slot games.

• Ability to work independently and as part of a team.

• Be able to work quickly and to tight deadlines when required.

• Ability to communicate effectively and handle feedback constructively.

• Passion for playing and making slot games.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

(POSITION FILLED) Cashier sportsbook - London - £25,500 + tips

Permanent / Full-time
Cash Desk & Count (Casino Sportsbook)
£25,500 (+ tips)

Central London

We are seeking an experienced and passionate Sportsbook Cashier to join a dynamic team one of our clients land based Casino offering sportsbook betting. In this key role, you will oversee betting transactions, manage assets, and ensure compliance with relevant regulations, all while delivering exceptional customer service. Your expertise and enthusiasm will play a vital role in creating an engaging and enjoyable betting experience that reflects our brand values and mission.

Responsibilities

• Process all betting transactions: accepting wagers and paying winning bets.

• Ensure full compliance with all legal and regulatory requirements related to betting and gaming operations.

• Provide knowledgeable guidance and support to customers on betting options and strategies.

• Deliver outstanding customer service to all patrons.

• Assist in executing promotional campaigns to attract new customers and retain existing ones.

• Collaborate with cross-functional teams to improve the overall customer experience and optimize operational efficiency.

Required Attributes

• At least 1 year of experience in a sports betting role.

• Knowledge of betting principles, sports markets, and applicable regulations.

• Excellent communication and interpersonal skills to effectively interact with customers and team members.

• Strong time management skills.

• Experience with betting software and platforms.

• A passion for sports and a good understanding of various sporting events and betting markets.

• Fluent in English, with good IT skills.

• Strong written and verbal communication abilities.

• Good mathematical skills.

• Problem-solving skills with a focus on customer satisfaction.

• Ability to work under pressure and make quick decisions in a fast-paced environment.

• Proactive and self-motivated mindset.

• Team-oriented attitude with a collaborative approach to achieving goals.

• Eighteen years or older.

• Eligible to work in the UK.

Technical Skills and Relevant Technologies

• Familiarity with sports betting software.

• Proficiency in Microsoft Excel and data management tools.

• Experience with Arkle and Artemis systems for managing customer interactions and promotions.

Benefits

The Company offers a fantastic working environment with opportunities for professional development and career advancement. After three months of service, you will be entitled to:

• Access to the auto-enrolment pension scheme.

• Death in service cover (equivalent to 2x salary).

• 20 days of holiday plus 8 public holidays.

• Company sick pay (after one year of service).

• An interest-free season ticket loan.

• Subsidised foreign exchange and various discount benefits.

If you're interested in joining our team, please submit your application.

We look forward to hearing from you.

apply now to CHRISTINE@GRS-RECRUIT.COM

(POSITION FILLED) Senior Technical Manager - Midlands

Our client is seeking a highly motivated and capable senior development technical manager to join their technical research & development team in The Midlands.

In this role, you will have the opportunity to directly manage a range of exciting projects. You will work alongside talented professionals, including game designers, Unity, C# and C++ software developers, graphic artists, mathematicians, to create new games and system software.

There is opportunity for further career progression from this role.

Key Responsibilities: 

• Managing a team of motivated senior people across key technical disciplines.

• Monitoring project timelines and adjusting where required.

• On-time delivery of “big ticket” technical solutions. 

• Collaborating with the various internal stakeholders to maximise market opportunities.

• Managing the development of short-, medium- and long-term technical projects.

Requirements: 

• A degree in Computer Science or Computer Engineering.

• Ability to communicate effectively to internal and external stakeholders.

• Senior management level experience within the gambling industry.

• Knowledge of UNITY, C# and C++ software development

• Self-motivated.

• Understanding of projects management.

• Ability to provide solutions in a fast-paced team environment.

• Understanding of games and game maths.

If you are an ambitious individual who thrives on working in a dynamic and challenging research & development environment, we look forward to hearing from you: contact steven@grs-recruit.com