(Position Filled) Croupier - East Midlands - Salary dependent on experience

JOB TITLE: (Position Filled) CASINO CROUPIER

LOCATION: EAST MIDLANDS

SALARY: DEPENDENT UPON EXPERIENCE

The Company

A leading and successful independent Casino operator is seeking skilled and capable Casino Croupiers to deliver a memorable experience for our customers.

The Candidate

The ideal candidates will have great customer service skills and ensure all games are dealt efficiently and in accordance with Gaming regulations.

  • Ability to deal:

    • American Roulette

    • Blackjack

    • Three Card Poker

    • Texas Hold’em would be an advantage but not essential.

  • A minimum of 6 months dealing experience.

  • A current Personal Function Licence (PFL) .

  • A good command of the English language.

  • The legal right to work in the UK without the need for visa sponsorship.

TO APPLY PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Croupier - Greater Manchester - Salary dependent on experience

JOB TITLE: (Position Filled) CASINO CROUPIER

LOCATION: GREATER MANCHESTER

SALARY: DEPENDENT UPON EXPERIENCE

The Company

A leading and successful independent Casino operator is seeking skilled and capable Casino Croupiers to deliver a memorable experience for our customers.

The Candidate

The ideal candidates will have great customer service skills and ensure all games are dealt efficiently and in accordance with Gaming regulations.

  • Ability to deal:

    • American Roulette

    • Blackjack

    • Three Card Poker

    • Texas Hold’em would be an advantage but not essential.

  • A minimum of 6 months dealing experience.

  • A current Personal Function Licence (PFL).

  • A good command of the English language.

  • The legal right to work in the UK without the need for visa sponsorship.

TO APPLY PLEASE SEND A COPY OF YOUR CV TO STEVEN@GRS-RECRUIT.COM

(Position Filled) Deputy General Manager - NE England - £35K-£40K

Job Title:                    (Position Filled) Deputy General Manager

Salary:                        £35K - £40K

Location:                   NE England

 

A Leading Casino Operator is seeking a talented Deputy General Manager to join their established and successful Management.

Working alongside the General Manager, you will provide substantial operational support to the Casino Managers and team.

Do you believe that …

You raise the stakes: You will be innovative and business savvy; operationally and commercially

You are a champion: You hold your team to account by setting high standards, ensuring that all policies and procedures are followed ensuring safety of our guests and colleagues

You own it: You know the detail and work hard to meet targets and objectives

You collaborate: You work efficiently and positively with Senior Management and juniors alike, enabling high performing, customer-oriented colleagues

You are proactive: You can analyse and implement new strategies that drive and support the business in being ahead of the game

If you can ‘pair’ the above with the following, then we want to hear from you:

  • Have 3 years Casino Management experience.

  • Knowledge of the UK gaming regulatory and legislative requirements.

  • Extensive knowledge and experience of service industry and service culture.

  • Proven capability and knowledge of strategic planning, forecasting, budgeting, and financial processes.

  • Hold a PML (Personal Management Licence) – applicants who do not hold a PML will not be acknowledged.

This role functions in a business that operates 7 days a week, and as such full flexibility is required. 

The successful candidate will be expected to be available to work evening, night & weekends outside ‘normal’ working hours.

You must have the ability to legally work in the UK without requiring visa sponsorship.

 

To find out more/apply, please send a copy of your CV to paul@grs-recruit.com

(Position Filled) Electronic Gaming Technician - North East England

Job Title: (Position Filled) Electronic Gaming Technician

Location: North East England

The Company

A leading Casino operator is seeking a talented Electronic Gaming Tech / Slot Tech to join their existing tech team to help service, maintain and repair their electronic gaming products and to provide exceptional service to our customers.

The Role

  • Effectively diagnose mechanical and electrical faults on all Electronic Gaming equipment.

  • Demonstrates Electronic Gaming product knowledge.

  • Resolve routine malfunctions when a cause has been identified.

  • Perform routine preventative maintenance, repairs, and services either on demand or to agreed schedule.

  • Report all required parts or spares to the Group Electronic Gaming Manager or Lead EG Technician.

  • Assist with machine moves and new equipment installation and escalate any unusual activity.

  • Return all faulty, advance replacement parts promptly and with the appropriate paperwork, stating the fault.

  • Ensure you have sufficient documentation, spars and tools required to complete duties to the required standard.

  • Undertake PAT testing of all portable appliances and fill out the appropriate paperwork.

  • Demonstrate knowledge of machine compliance.

  • Demonstrates knowledge of rules, processes, and gaming equipment functionality.

  • Provide technical support to site staff and maintain clear communications with the operational teams.

  • Demonstrate the ability to identify basic electronic components within an Electronic Gaming machine, to an adequate standard.

  • Compliance - Understands the importance and responsibilities of maintaining personal licence conditions.

  • Accountable for ensuring that audits completed on assigned Gaming table are compliant.

  • Daily demonstrates legislative compliance, adherence to and knowledge of:

    • Gaming Procedures

    • Responsible Gaming

    • Anti-Money Laundering

    • Anti-Money Lending

    • Data Protection

    • Health & Safety

Essential Knowledge & Skills

  • You will need to have a minimum of 12 months Electronic Gaming experience.

  • Excellent customer service skills.

  • Good understanding of compliance and security issue within the industry.

  • Time management skills.

  • Problem solving abilities.

  • Ability to work under pressure.

  • Technically driven.

  • Attention to detail.

  • Extensive knowledge and understanding of the Gaming industry.

  • Knowledge of the UK regulatory and other legislative requirements.

Additional Information

  • The Electronic Gaming Technician role functions in a business that operates as a 7-day 24 hour business, and as such some flexibility is required.

For more information or to apply please send a copy of your CV to steven@grs-recruit.com

(Position Filled) Service Technician - Doncaster - £25K + Car & Benefits & Bonus

Job Title: (Position Filled) Service Technician

Salary: £25K + Car & Benefits & Bonus

Location: Doncaster

Job Function

A leading Operator of Adult Gaming Centres is seeking a talented Field Service Engineer / Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment.

Main Responsibilities and Key Tasks

Operational

  • To service and maintain all gaming equipment and ancillary equipment in your venues.

  • To complete all service calls, technical updates and maintenance works.

  • To assist with Gaming machine installations and removals.

  • Develop and support communication lines with operations, management and third parties to aid effective information flow.

  • To attend technical training courses from third party suppliers.

  • To provide service cover outside of the normal working area when required.

Customer Service

  • To promote the company in a positive manner when interacting with customers.

  • To ensure that your presentation, work and approach reflects well upon the company.

  • To carry out your role in a polite and courteous manner.

  • To promote the concept of teamwork to enhance business opportunities and achievement.

Security

  • To follow and adhere to the machine key policy.

  • To ensure that procedures relating to security of cash are upheld when visiting venues.

Administration

  • To ensure all Company equipment is maintained in a good condition and properly accounted for.

  • To complete expense & mileage sheets in accordance with company policy/guidelines.

  • To adhere to the company car policy.

  • To order and return all gaming machine replacement parts in the time specified by each manufacturer.

Required Skills

  • Preferred experience within a relevant industry.

  • Ability to work with minimal supervision.

  • Preferred experience in basic networking protocols.

  • Good keyboard skills and intermediate level PC skills including excel.

  • Ability to learn new techniques and skills.

Requirements

  • To carry out any other reasonable duties and requests as required.

  • To ensure that personal conduct is at all times of a manner that reflects favourably on you and the company and that a presentable appearance is maintained.

  • To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.

  • To ensure a good working environment is established to obtain the maximum commitment of staff.

Health and Safety

  • To adhere to all company health and safety practices and procedures ensuring that safety of employees and the customer is protected.

  • In the event of health and safety issues arising, ensure appropriate action is taken through the company’s health and safety representative or external agencies where appropriate.

Communication

  • To attend meetings and reviews as and when required.

  • Ensure communication is accurate and in line with our policies on data protection.

  • Ensure all confidential information accessed in your role is protected and not disclosed.

To discover more about the opportunity please send your CV to steven@grs-recruit.com