Cashier sportsbook - London - £25,500 + tips

Permanent / Full-time
Cash Desk & Count (Casino Sportsbook)
£25,500 (+ tips)

Central London

We are seeking an experienced and passionate Sportsbook Cashier to join a dynamic team one of our clients land based Casino offering sportsbook betting. In this key role, you will oversee betting transactions, manage assets, and ensure compliance with relevant regulations, all while delivering exceptional customer service. Your expertise and enthusiasm will play a vital role in creating an engaging and enjoyable betting experience that reflects our brand values and mission.

Responsibilities

• Process all betting transactions: accepting wagers and paying winning bets.

• Ensure full compliance with all legal and regulatory requirements related to betting and gaming operations.

• Provide knowledgeable guidance and support to customers on betting options and strategies.

• Deliver outstanding customer service to all patrons.

• Assist in executing promotional campaigns to attract new customers and retain existing ones.

• Collaborate with cross-functional teams to improve the overall customer experience and optimize operational efficiency.

Required Attributes

• At least 1 year of experience in a sports betting role.

• Knowledge of betting principles, sports markets, and applicable regulations.

• Excellent communication and interpersonal skills to effectively interact with customers and team members.

• Strong time management skills.

• Experience with betting software and platforms.

• A passion for sports and a good understanding of various sporting events and betting markets.

• Fluent in English, with good IT skills.

• Strong written and verbal communication abilities.

• Good mathematical skills.

• Problem-solving skills with a focus on customer satisfaction.

• Ability to work under pressure and make quick decisions in a fast-paced environment.

• Proactive and self-motivated mindset.

• Team-oriented attitude with a collaborative approach to achieving goals.

• Eighteen years or older.

• Eligible to work in the UK.

Technical Skills and Relevant Technologies

• Familiarity with sports betting software.

• Proficiency in Microsoft Excel and data management tools.

• Experience with Arkle and Artemis systems for managing customer interactions and promotions.

Benefits

The Company offers a fantastic working environment with opportunities for professional development and career advancement. After three months of service, you will be entitled to:

• Access to the auto-enrolment pension scheme.

• Death in service cover (equivalent to 2x salary).

• 20 days of holiday plus 8 public holidays.

• Company sick pay (after one year of service).

• An interest-free season ticket loan.

• Subsidised foreign exchange and various discount benefits.

If you're interested in joining our team, please submit your application.

We look forward to hearing from you.

apply now to CHRISTINE@GRS-RECRUIT.COM

Casino dealers - London Mayfair

NOW HIRING: VIP CASINO DEALERS – WYNN MAYFAIR, LONDON

Step into the world of luxury gaming

Are you a polished, professional Casino Dealer with experience in London Mayfair VIP environments?

Join one of Mayfair’s most prestigious high-end casinos, where discretion, excellence, and elegance define every game.

What We Offer

• Competitive salary + generous tips

• A glamorous, fast-paced VIP environment

• Flexible shifts & full-time opportunities

• Work as part of a truly world-class team

• Career growth within a luxury gaming group

Who You Are

• Experienced in live table games (roulette, blackjack, baccarat)

• Exceptionally well-groomed & articulate

• Calm under pressure with a flair for customer service

• Discreet, professional & confident with high-net-worth individuals

Please note you must have the right to work in the UK (no visas available) and you must have held or currently hold a PFL.

To find our more and to apply please send a copy of your CV to paul@grs-recruit.com

(Position Filled) Casino Surveillance Officer - London - £27,500 to £30,000

Job Title:                     (Position Filled) Casino Surveillance Officer

Salary:                        £27,500 to £30,000 (dependent upon experience)

Location:                   London                     

The role

A leading UK Casino Operator is seeking to recruit a talented for the position of Casino Surveillance Officer.

The Role

• Our Surveillance Officers have exceptional skills in relation to negotiation and communication and are advocates of creating a friendly; entertaining and safe Casino environment compliant with license conditions; Gambling legislation and SIA CCTV legislation.

• Providing timely advice; support; guidance and direction for both site senior management; stakeholders and third-party service providers with regards to the secure and compliant gaming environment.

• The successful applicant will have extensive knowledge of the gaming industry, including customer networks and information as well as an excellent grasp of customer services principles as the key focus will be to deliver a high-quality surveillance service to the Group.

• As a Surveillance Officer you will work closely with the senior management teams from all departments at all sites to improve security and minimise risk and losses as well as to ensure the safety and comfort of those patrons visiting our casinos whilst promoting our reputation for honesty and integrity.

Selection Criteria (Essential)

• A valid PFL holder.

• Live Table Gaming experience.

• Advanced knowledge of the games played in the casino.

• Advanced knowledge of CCTV and access control systems.

• Knowledge & understanding of Casino legislation and compliance.

• Whilst training will be provided, please note that this is not a trainee position.

• Please be advised that you will be required to evidence your right to work in the UK should your application be shortlisted for an interview.

• Aligned to Gambling Legislation, all applicants must be aged 18 or over.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO Paul@GRS-RECRUIT.COM

(Position Filled) Deputy General Manager - Casino - £45K - £55K - London

Job Title:                     (Position Filled) Deputy General Manager - Casino

Location:                    London                                  

Salary:                        £45K - £55K

The Company

This growing Casino Company are seeking a capable and talented Deputy General Manager to help contribute to the continued success of the club and the company.

The Role

• As Deputy General Manager you will provide significant operational support and assistance to the General Manager in leading the businesses managers to achieve and surpass the overall business goals of the unit.
• The responsibilities include:
  • Highly visible and vigilant operational management leadership
  • Commercial awareness and oversight for all departments
  • Working closely with the GM and senior management teams fostering strong and effective working relations
  • A focus on maintaining and improving customer satisfaction
  • Develop and lead a culture of high performing, customer centric people
  • Creative, innovative and entrepreneurial thinking within the broader Company strategic plan.

Responsibilities

• Take responsibility with the GM for the Financial Performance of the business
• Including the achievement of budgeted EBITDA.
• Increase gaming and hospitality revenues, whilst minimizing financial risk
• P&L accountable with audit responsibilities.
• Providing both through example and through development and training the highest standards of service throughout the business from management and staff
• Take ownership of staff development training and management, creating a high performing, effective and customer focused team
• Minimise risk to business and self by ensuring operations and personal license commitments are carried out in accordance with legislative regulations.        
• This includes Gaming Procedures, Responsible Gambling, Anti-Money Laundering Data Protection, Liquor licensing conditions and health & safety.

The Requirements        

• 3 years Senior Casino Management experience.
• Holds a PML.
• Knowledge of the UK gaming regulatory and legislative requirements.
• Extensive knowledge and experience of service industry and service culture.
• Proven capability and knowledge of strategic planning, forecasting, budgeting and financial processes.
• Solid understanding of leadership and management practices.                                     
• Adaptable management style to positively, productively and efficiently liaise with all levels of management
• Commercially astute and Customer Service focused
• Exceptional interpersonal and relationship building skills.
• Concise and positively enforced communication and negotiation skills
• Time management skills and problem solving abilities
• Proven people management skills with the ability to nurture staff development
• Ability to visualize the future direction and strategies to lead the operations forward

To discover more contact Steven Jackson on steven@grs-recruit.com