Information Technology Leader - Cyprus - €80K-100K

Job title: Information Technology Leader, Cyprus
Location: Cyprus
Salary: 80K - 100K Euros p/a

Department: Information Technology
Reports To: Global CIO

Are you a seasoned IT professional with a passion for leadership, a strategic mindset, and a desire to make a significant impact in a dynamic and thriving environment? We are seeking a highly motivated and experienced Information Technology Leader to join our team in beautiful Cyprus. This is an exceptional opportunity to lead our local IT team, drive strategic initiatives, and contribute to the overall success of a global organization.

As the Information Technology Leader, Cyprus, you will be the driving force behind our local IT operations, ensuring seamless alignment between our technology services and critical business objectives. Reporting directly to the Global CIO, you will be a key influencer, bridging the gap between IT and business units, and playing a pivotal role in delivering key IT initiatives that power our success.

This is more than just a job; it's a chance to:

• Lead and inspire: Mentor and develop a talented IT team, fostering a culture of collaboration, continuous improvement, and professional growth.

• Shape strategy: Contribute to the development of our overall IT strategy, identifying opportunities for innovation and technological advancements.

• Drive impact: Oversee critical IT projects, ensuring milestones are met, deliverables are achieved, and business needs are addressed effectively.

• Build relationships: Forge strong partnerships with business unit leaders, understanding their requirements and translating them into impactful IT solutions.

• Thrive in a dynamic environment: Navigate a fast-paced and evolving business landscape, leveraging your adaptability and resilience to overcome challenges and seize opportunities.

Key Responsibilities:

• IT Operations Management: Oversee daily IT team activities, ensuring operational efficiency, adherence to best practices, and optimal system performance and reliability.

• Business Relationship Management: Act as the primary IT liaison for business units in Cyprus, building strong relationships, understanding business needs, and mediating demands for IT resources.

• Project Oversight & Reporting: Track and monitor key IT projects, providing regular updates to senior management and key stakeholders, ensuring adherence to project management best practices and company-wide IT governance policies.

• Strategic IT Leadership: Contribute to IT strategy development, ensuring alignment between local initiatives and the overall corporate IT strategy, and implementing IT best practices while ensuring compliance with corporate security and regulatory requirements.

• Team Leadership & Development: Lead, mentor, and develop the local IT team, fostering a culture of collaboration and continuous improvement, supporting professional growth, managing performance, and setting clear goals.

• Risk & Compliance Management: Ensure IT security policies and regulatory compliance requirements are met, identifying and mitigating IT-related risks, ensuring business continuity and disaster recovery plans are in place, and collaborating with global IT security teams to ensure local cybersecurity policy compliance.

We are looking for a candidate who possesses:

• A strong academic foundation: A Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

• Extensive IT experience: 8+ years of experience in IT management roles, with at least 3 years in a leadership capacity.

• Proven expertise: A strong background in IT operations, project management, and business relationship management. Experience in the hospitality, gaming, or entertainment industry is a plus.

• Exceptional leadership skills: Proven ability to lead technical teams, manage multiple priorities in a fast-paced environment, and influence and drive change.

• Excellent communication and problem-solving abilities: Strong stakeholder management skills with the ability to influence and drive change, coupled with excellent analytical and communication skills.

• Familiarity with IT governance frameworks: Understanding of IT governance frameworks (e.g., ITIL, COBIT) and best practices in IT service management.

• A solid understanding of security and compliance: Understanding of cybersecurity, compliance, and risk management principles.

Preferred Attributes:

• Strong interpersonal and relationship-building skills to engage with diverse stakeholders.

• Ability to balance strategic vision with hands-on execution.

• Experience in managing third-party vendors and service providers.

• Adaptability and resilience in navigating complex and dynamic business environments.

This is your chance to join a vibrant and innovative organisation in a stunning location. If you are a results-oriented leader with a passion for technology and a desire to make a real difference, we encourage you to apply.

TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM

(Position Filled) Vice President of IT - Asia - $100K Net + Bonus + Benefits

Job Title:                    (Position Filled) Vice President of IT

Salary:                        $100K Net + Bonus + Benefits

Location:                    Asia

Job Description

• This position will plan, direct, implement and manage the daily operations and staff of the Information Technology (IT) department, a 24x7 environment.

• They will establish, implement and manage department policies and procedures; and review, evaluate, implement, maintain and support the IT environment that includes the data centre, computer hardware and software, networks, computer peripherals, telephone hardware and software, application systems that include Gaming, Hospitality and Back of House Systems, IT security, hardware and appliances necessary to the IT operations.

Duties & responsibilities

• Leading the IT Department in a 24x7 environment providing outstanding customer service and support.

• Liaise with management and users, and Corporate IT staff to ensure that business requirements are adequately met and that applications and systems are properly utilized.

• Review current, monitor and implement Technology standards that are in accordance with Corporate IT standards

• Participate in tactical and strategic planning for IT.

• Provide and manage departmental staffing in accordance with company and corporate standards.

• Develop, implement, and manage written standard operating procedures for day-to-day IT operations.

• Establish, manage and operate an IT Service Desk that provide services to include incident management and issue escalation, service requests, change management and project management utilizing an IT ticket management and tracking system.

• Establish an escalation procedure where monitored incidents are quickly reviewed and escalated to the appropriate SME’s (subject matter experts) that may include central Corporate team

• Provide daily and periodic operational reporting as required by company and regulatory policies.

• Ensure compliance with all operational and regulatory policies and guidelines.

• Develop and manage the departmental budget.

• Conduct on-going operational analysis and adjust procedures and equipment to ensure the highest possible availability of IT resources to all elements of the organization.

• Organise and coordinate IT projects as may be required to update and maintain IT equipment and software at the front of the technological curve.

• Work with the Corporate IT Staff, vendors, and industry technology forums to insure investment protection for the IT infrastructure.

• Establish and maintain a relationship with IT vendors to provide maintenance and support of the IT Systems.

• Provide time, equipment, and financial resources to keep staff professional certifications current and in concert with the evolving IT environment.

• Monitor hardware and software licensing to ensure all equipment and software is properly licensed.

• Ensure the continuity and availability of IT systems and resources to the business which are integrated into the corporate IT environment through proactive monitoring and management of these systems and resources with their associated hardware, software, and appliances.

• Operations monitoring includes performance and capacity planning, dashboard reporting, diagnostics and remediation.

• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.

• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.

• Exemplary personal behaviour and conduct

• Hire, manage, train, coach, counsel, appraise and retain direct reports who consistently perform to the highest standards.

• Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

• Organised approach to daily business is required.

• Responsible for maintaining a clean, safe and hazard free work environment.

• Perform other duties as directed.

• Ensure senior management is appraised of all potential or actual threats to data or system security.

• Ensure all applicable federal and state regulations are fully complied with.

Qualifications

Minimum employment requirements

• Bachelor’s degree is preferable

• Ability to communicate effectively in English; both in oral and written form.

• Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.

• Maintain consistent adherence to the Company’s IT standards

• Be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives

• Must be able to work varied shifts, including weekends and holidays

Specific position requirements

• 10 years IT operations experience in a managerial role required. 

• Preferably for hotels or gaming resorts

• Proven experience in gaming systems, POS/ERP systems.

• Knowledge in IGT system is a definite advantage

• Proven experience in network/server architecture and operations

• Proven ability to provide strategic technological input to business decisions

• Having qualifications such as a MCSE, Help Desk Institute HDM, and or experience with the Information Technology Infrastructure Library ITIL are pluses

• Demonstrate organisational skills and the ability to coordinate the completion of multiple projects and assignments simultaneously

• Strong financial acumen relative to business metrics including labour, revenues, budgets, and capital expenditures.

• Ability to think clearly, a logical thought process and above all, the refusal to give up, admit defeat or succumb to adverse and/or difficult circumstances

• Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines

Remuneration Package

Salary

• USD 100,000 p.a. (after taxes)

Staff Benefits

• 36 calendar days paid vacation per year

• Relocation allowance

• Housing allowance

• Children education allowance

• Medical insurance

• One round trip air tickets for home leave per year

• Discretionary performance-related bonus

To discover more contact Steven Jackson on steven@grs-recruit.com