Job Title: Casino Duty Manager
Location: North East England
Salary: £28,965 - £30,225 + Bonus
Ready To Lead The Action?
We’re opening an exciting new Casino & Gaming Studio—and we’re looking for dynamic, driven Casino Duty Managers to help bring it to life.
This is your chance to step into a high-impact leadership role where no two shifts are the same.
You’ll run the floor, lead from the front, and create an unforgettable experience for every customer who walks through our doors.
What You’ll Be Doing
As a Duty Manager, you’ll take ownership of the venue on a shift-by-shift basis—leading both our retail casino and gaming studio operations.
You’ll:
Take charge of day-to-day operations with confident, hands-on leadership
Inspire, coach and develop your team to deliver standout customer experiences
Drive performance, maximise revenue, and keep a close eye on gaming activity
Ensure top-tier standards in presentation, cleanliness, and safety
Stay ahead of compliance—protecting the business, customers, and team
Handle customer queries and disputes with professionalism and empathy
Promote a culture of responsible gambling and integrity
Support recruitment, training, and team development
Be the go-to leader on shift—trusted, visible, and proactive
What We’re Looking For
A natural leader who thrives in fast-paced environments
Strong decision-maker with excellent problem-solving skills
Confident communicator who can engage and motivate teams
Experience in casino or gaming is a bonus—but not essential (full training provided)
Flexible approach to working across a 24/7 operation (including nights & weekends)
Passion for delivering exceptional service and creating a positive environment
You will need to have or be able to gain a PML (Personal Management Licence)
What’s In It For You?
We don’t just offer a job—we offer a career.
Competitive salary + quarterly & annual bonus opportunities
28 days holiday (including bank holidays), increasing with service
Clear career progression pathways
Enhanced maternity & paternity packages
Life assurance (3x salary)
24/7 Employee Assistance Programme
Discounts across retail, travel, cinema & more
Recognition & long service rewards
Stability with a market-leading brand
Ready To Step Up?
If you’re passionate about leadership, customer experience, and being part of something exciting from day one—this is your moment.
Apply now and be part of the future of gaming by sending your CV to
Please note these positions are based in the UK, so you will need the existing right to work. No visas are available.