Job Title:          Deputy Casino Director

Salary:             €110K + Expat Package

 

An exceptional opportunity has arisen for an experienced and commercially driven casino professional to join a high-performing international gaming operation as Deputy Casino Director.

We are seeking a dynamic leader with extensive experience in regulated, high-end casino environments who can support operational excellence, drive profitability, and deliver an outstanding guest experience. This role is ideal for a hands-on operator with strong leadership credentials, deep gaming knowledge, and a passion for developing high-performing teams.

The Role

Reporting directly to the Casino Director, the Deputy Casino Director will oversee the daily casino operation, ensuring maximum efficiency, compliance, customer satisfaction, and financial performance across all departments.

You will play a key role in protecting the integrity of the operation while driving operational standards, team engagement, and commercial success.

Key Responsibilities

  • Support the Casino Director in maximising operational effectiveness and profitability

  • Oversee the day-to-day running of the casino operation

  • Ensure the integrity and compliance of all gaming activities and casino procedures

  • Build and maintain exceptional guest relationships through strong floor presence and professional issue resolution

  • Authorise customer transactions, cheque approvals, and player complimentary benefits within approved limits

  • Ensure all casino equipment and systems remain fully operational

  • Resolve disputes fairly, professionally, and in line with company procedures

  • Monitor operational performance standards and identify opportunities for revenue growth and cost efficiencies

  • Review and enhance operational policies, procedures, and controls to safeguard assets

  • Analyse operational and financial data, including forecasts and performance metrics

  • Support budgeting processes across P&L and Capex planning

  • Lead, coach, mentor, and develop management and operational teams

  • Guide and support Shift Managers to achieve peak performance

  • Foster a positive culture built on teamwork, accountability, communication, and respect

  • Ensure compliance with internal policies, labour regulations, and gaming legislation

  • Act as a visible role model both within and outside the casino environment

 Skills & Experience Required

  • 15–20 years’ experience within regulated, high-volume, luxury casino operations

  • Experience working across multiple gaming jurisdictions preferred

  • Strong operational knowledge across:

    • Table Games

    • Slots

    • Cash Desk

    • Reception

    • Surveillance

    • Marketing

    • HR

    • Finance

  • Full understanding of casino P&L management and budgeting processes

  • Experience using Casino Management Systems (CMS)

  • Strong leadership and people management capability

  • Commercially minded with excellent analytical and reporting skills

  • High level of integrity, professionalism, and discretion

  • Customer-focused with exceptional communication skills

  • Fluent English and French required

  • Strong IT proficiency including Microsoft Office

  • Sound knowledge and application of labour legislation

  • Degree qualified in a related field preferred

 Personal Attributes

  • Inspirational leader who leads by example

  • Calm, professional, and highly organised

  • Empathetic, modest, loyal, and discreet

  • Strong interpersonal and decision-making skills

  • Passionate about operational excellence and guest service

 Package

  • Competitive salary of €110K+

  • Attractive expatriate package

  • Opportunity to join a prestigious international gaming operation

  • Career progression within a dynamic and fast-paced environment

 

If you are an experienced casino operations leader ready for your next international challenge, we would love to hear from you.

If you're interested in learning more, please send your CV to steven@grs-recruit.com.