Vacancy: Business Development Manager – Account Management (Gaming)
Location: Midlands
Additional: Company Car + Bonus | Mon–Fri | 37.5 hours | Competitive Salary | Bonus Scheme | Fully Expensed Company Car
The Opportunity
Are you great at building long-term relationships in the licensed trade?
Are you experienced in the world of gaming machines (AWPs)?
We are a successful, well establish and growing business supplying gaming, EPOS, music, entertainment and ware washing solutions to pubs and hospitality venues across the UK.
We are looking for an experienced Business Development Manager to manage and grow our existing customer accounts across the Midlands hospitality sector. This is a relationship-led role, focused on account performance, service delivery, and customer satisfaction.
You’ll be the trusted point of contact for a defined portfolio of pubs and hospitality venues, working closely with our depot and service teams to ensure standards are met and opportunities are maximised.
What You’ll Be Doing
Manage and retain a portfolio of existing licensed trade accounts
Build strong, long-term relationships with pub operators and management companies
Act as the main point of contact for service, collections, and account queries
Carry out regular site visits and structured account reviews
Monitor machine performance and income, recommending improvements where needed
Coordinate equipment changes and installations with depot teams
Attend depot meetings to review service activity and site performance
Ensure compliance with customer standards, legal requirements, and company procedures
Support revenue growth through account optimisation and upsell opportunities
Represent The company professionally at customer events and promotions
About You
Experience of gaming/amusement machine account management within the licensed trade or hospitality
Confident communicator with excellent people skills
Well organised, commercially aware, and able to manage your own territory
Comfortable working independently in a field-based environment
What You’ll Get
Fully expensed company car (including personal use)
Competitive salary + bonus
Company laptop and mobile phone
Salary sacrifice pension scheme
Company events and genuine career progression
Supportive, professional business with a national reach
TO FIND OUT MORE AND/OR TO APPLY PLEASE SEND A COPY OF YOUR CV TO CHRISTINE@GRS-RECRUIT.COM