Fiona has been around the industry quite a while, having started as a casino dealer, like me (PS)! She’s worked for a ton of major operators, including William Hill, Caesars, Genting and plenty of others, and is currently Group Director HVC (High Value Customer) and Player Development for Metropolitan Gaming.
She’s incredibly well connected, not just with High Value Customers (given the nature of her job) but across the industry, both online and offline. At GRS, if there’s ever anyone we could use an introduction to, Fiona’s our first port of call. Memorably a couple of years ago we asked about a certain online bookmaker we’d love to know better, and sure enough we were all out for dinner about 4 days later!
An endlessly entertaining presence at dinner or drinks, Fiona and GRS have known each other for many years, sharing contacts and prospects, and we hope it stays that way for many more.