(Position Filled) Personal Assistant - Chinese Speaking - Salary Negotiable - London

Job Title:         (Position Filled) Personal Assistant - Chinese Speaking

Salary:            Negotiable

Location:        London

 

The Company

  • A very successful and growing On & Offline Gaming Business is searching for an enthusiastic and motivated PA to join their team.

  • You will be responsible for providing PA support to our Leader and Business Clients.

  • This is an exciting opportunity to work in a dynamic environment where no day is like the other and the team is friendly, professional and very fast paced.

  • The ideal candidate will be proactive, forward thinking and adaptable with excellent organizational and communication skills.

  • This role will be extremely varied depending on the Director’s schedule and you will be required to work collaboratively and efficiently to help maximize the best use of her time and expertise.

The Role

  • Provide a high quality administrative, secretarial and organizational support service to the Director and occasionally to Senior members of the team.

  • Acting as a key liaison point between the senior managers and other key parties, setting up meetings as appropriate and maintaining a good communication and professional attitude at any time.

  • Effective diary management, assessing priority of appointments and reallocation as necessary.

  • Providing support for an extensive range of meetings.

  • This will include preparing agendas, pre-meeting briefings and meeting papers, noting action points and following them up.

  • Attending and making arrangements for functions, conferences and ensure the Director is well prepared.

  • Making travel arrangements, booking accommodation and processing Client’s Visa. Occasionally travelling with the Director.

  • Dealing with incoming emails and posts, corresponding on behalf of the Director.

  • Producing/Translating documents, reports and presentations.

  • Responsible for some accounts and budgets.

The Person

To be brilliant in this role you will have/be;

  • Proven experience in a similar Secretarial role support MD/Director level, as well as high external exposure representing the individual.

  • The ability to multitask confidently in a fast-paced environment with your experience of working under pressure and to tight deadline

  • You’ll embrace ambiguity and manage multiple and complex relationships across all levels of the organization

  • A team player with a can-do attitude, and excellent time management skills

  • Keen to work overtime during peak time, during weekends and evenings /to travel at short notice.

  • You will be able to speak Chinese and English fluently.

  • You have the right to work in the UK.

 

To discover more contact Steven Jackson on steven@grs-recruit.com

(Position Filled) Affiliate Executive (6 Month Contract) - Salary Negotiable - London

Job Title:                     (Position Filled) Affiliate Executive (6 Month Contract)

Location:                    London

Salary:                        Negotiable

 

The Company

A leading Integrated (Online & Offline) Gaming Company is seeking to hire a talented Affiliate Executive to complement and support the existing team in generating UK mobile & online sports betting & casino growth via Affiliate Marketing.

Reporting to the Affiliate Manager, you would be responsible for supporting and developing customer acquisition via 3rd party providers (Affiliates) across the casino and sports portfolio.

The Role

  • Developing & Supporting relationships with igaming affiliates.

  • Researching, activating & managing affiliate accounts for the UK market.

  • Formulating marketing content - both acquisition and retention.

  • Analysis of affiliate performance and their value to the business (ROI).

  • Ensuring all affiliates are remain compliant manner with UKGC legislation at all times.

  • Working with other internal department to integrate new campaigns efficiently and effectively.

  • Assisting in other duties which may arise within the affiliate team

The Requirements

  • A strong understanding of digital and how this is channelled for marketing purposes.

  • Ambitious, hungry to learn/develop a long-term career within digital and the igaming sector.

  • Knowledge of Income Access affiliate platform is a significant benefit.

  • Knowledge of and a passion for the online gaming and sports betting industry.

  • A team player, being able to work with colleagues across multiple departments and locations.

  • An eye for detail with an analytical rigour for reporting purposes to enhance business relationships

  • Commercially, numerically and data astute.

  • A creative and logical thinker, interesting in problem solving.

  • Strong communication skills at all business levels internally and externally.

  • A self-starter with the ability to thrive in fast paced and pressurised environments.

  • Comprehensive knowledge of programmes especially Excel and Powerpoint and being able to adapt & learn new systems and technology rapidly.

 

To discover more contact Steven Jackson on steven@grs-recruit.com

 

 

(Position Filled) Head of AML/KYC - London - £45K - £60K

Job Title:                     (Position Filled) Head of AML/KYC

Salary:                        £45K - £60K

Location:                    London

 

Job Purpose

  • Manage the Customer Verification team, and playing a leading role in the creation, implementation and delivery of policy to ensure that (AML), (CTF), (KYC) and Sanctions regulatory requirements are met at the on-boarding stage of new relationships and then continued during in-life management of relationships.

  • Act as the AML and financial crime lead ensuring that all areas of the business are compliant with relevant law and regulation.

  • To engage with staff across the business to ensure they have the skills and knowledge to best protect the business and its customers.

  • To engage with members (as required) to advocate for the policies and procedures adopted to secure compliance.

Key Responsibilities

Policies and procedures

  • Working with the Compliance Director to the creation and implementation of AML, KYC & Sanction rules including those relating to (PEPs)

  • Developing and delivering the financial crime policies and procedures to enable its compliance with regulatory requirements

  • Maintaining processes and procedures for EDD for high risk customers, as agreed with management and the MLRO and ensuring that a clear audit trail is maintained

  • Ensuring that AML, CTF, KYC & Sanctions related policies and procedures are complete, fit for purpose and reviewed annually in liaison with the MLRO

Advisory

  • Working with and advising the compliance director on AML activities, with recommendations or otherwise on the AML status of active customers

  • AML, KYC, CTF, PEP and Sanctions subject matter expert for the business and providing sign off to Customer Risk Assessments (CRA) drafted by the KYC team

  • Ensuring that clear and verified information on application ownership structures, including ultimate beneficial ownership, source of wealth are available and retained for audit & regulatory review purposes

  • Providing AML, KYC, CTF & Sanctions expertise to review new and amended regulation and legislation, to help highlight and implement requirements for the business.

  • Conducting gap analyses and making appropriate recommendation to remediate against AML, KYC, CTF & Sanctions regulatory requirements

  • Ensuring that financial crime intelligence is shared between all parts of the business

  • Liaising with and observing the requirements of the MLRO and supporting team in respect of all AML CDD, PEP and sanctions issues and requirements

  • Overseeing the hotline, to provide operational staff with support (on an exceptional basis) out of hours

Training

  • Developing the KYC team’s investigation skills and AML knowledge where appropriate

  • Preparing and presenting material for staff training and communications in liaison with the MLRO

  • Ensuring that all staff complete regular AML refresher training and that specific staff with higher level needs receive appropriate training

Reporting

  • Preparing all required reports, documentation and accurate management information for the Executive Board and Compliance Committee Meetings on AML, KYC, SARs & Sanctions related management information and reporting

  • Contributing to preparation of the MLRO annual report

Ongoing Monitoring

  • Undertaking daily checks of the KYC team’s work to ensure that decisions are of a consistently high quality and that any remedial actions required are identified and implemented in a timely manner

  • Monitoring and policing completion of all CDD/EDD requirements on approved cases with related conditions precedent

  • Ensuring that on-going alerts such as adverse media, PEP and sanctions hits and persons of special interest are reviewed on a timely basis and appropriate action taken

  • Maintaining, monitoring and executing periodic reviews to ensure that AML policies and controls are being observed

  • Reviewing business performance against SLAs, reporting non-compliance and devising and executing corrective action

Investigations

  • Leading the business with all AML, KYC, CTF & Sanctions related enquiries, including advising on the requirements of the appropriate regulatory regimes and resolving case related enquiries

  • Assisting with internal investigations in relation to SARs and implementing the AML compliance frameworks

Line Management

  • Manage the KYC team, ensuring all tasks, duties and responsibilities are handled in a timely, professional, accurate manner and consistently high quality manner

  • Continuous development for less experienced members of the team on financial crime and keeping oversight of the investigations and reviewing the worked cases

Risk Management

  • Using AML knowledge and experience to ensure the business is better protected from customers using the proceeds of crime

  • Liaison with staff across the business on AML, KYC, CTF and Sanctions related matters and establishing close working relationship with the KYC team

  • Building and maintaining strong relationships across the sector with external partners

  • Providing the business and its senior management with guidance and advice related to financial crime regulatory requirements

  • Using a risk based approach to review the AML and general Financial Crime risk landscape, governance and controls framework and report on and implement improvements with the agreement of the MLRO

  • Delivering the clearance of audit, operational risk and compliance related AML, KYC, CTF & Sanctions issues

  • Maintaining appropriate contacts at peer organisations through attendance at industry events

  • Horizon scanning for changes in regulation and legislation which will have an impact on business operations

  • Facilitating review and update of risk appetite in respect of AML, KYC, CTF & Sanctions

Knowledge/Experience:

  • A minimum of 5 years’ experience in a compliance/financial investigatory role

  • Detailed knowledge of the UK AML, KYC, CTF & Sanctions (and where applicable, overseas) regulatory regime and requirements

  • Knowledge of SAR’s and law enforcement requirements

  • Experience of dealing with and identifying money laundering techniques and its associated crimes

  • Experience of undertaking and leading financial crime investigations

  • Enhanced knowledge of AML, CTF and Tax evasion

  • Knowledge of overseas AML high risk and non-equivalent countries and territories

  • Practical knowledge and experience of commonly deployed anti money laundering systems

  • Knowledge and experience of drafting AML, KYC, CTF & Sanctions policies and procedures

  • Knowledge and experience of analysing information provided in support of CRAs and providing approval of such

Qualifications:

  • AML Investigator (completed or in progress) desirable.

  • Financial intelligence officer or similar (completed or in progress) desirable.

  • PML (from the Gambling Commission) holder desirable

Key competencies:

  • Excellent written and oral communication skills

  • Confident interacting with staff at all levels of the business up to senior management level and providing appropriate level of constructive challenge to information provided for assessment

  • Able to advocate for the AML/KYC risk approach adopted when dealing with members

  • Excellent data analysis skills

  • Ability to prioritise tasks, deliver to a consistently high standard while managing competing deadlines, proactive problem solver

  • Customer focused and risk aware

 

To discover more contact Steven Jackson on steven@grs-recruit.com

(Position Filled) Casino Cashier - London - £30K

Job Title:                     (Position Filled) Casino Cashier

Salary:                        £30,000

Location:                    London

 

The Company

  • A Leading Casino Operator is seeking a Licenced capable and experienced Casino Cashier to join their London Casino Cash Desk Team.

The Role

  • As a Cashier you will be accountable for ensuring all cash desk transactions are completed with accuracy and efficiency.

  • In addition, you will be accountable for:

  • Ensuring customers have a positive experience on each visit to the Casino

  • Carrying out tasks in line with standard operating procedures and regulatory frameworks including banking, AML, Compliance and Gaming regulations

  • Securing and reconciling cash, chips and other company assets

  • Safeguarding sensitive company and customer information

Desired Skills & Experience Essential:

  • Cantonese, Mandarin OR Arabic OR Spanish language skills

  • Must hold a valid UK Personal Functional License (PFL)

  • Demonstrated skills as a Casino Cashier

  • Intermediate knowledge of Microsoft Office

  • Ability to work well under pressure and effectively manage multiple tasks

  • Exceptional presentation and communication skills

  • Meticulous attention to detail

  • Experience providing premium service

  • Please note this role involves shift work for a 24/7 company and has fixed rostered days off.

  • You must over 18 and be eligible to live and work in the United Kingdom.

 

 

To discover more contact Steven Jackson on steven@grs-recruit.com

(Position Filled) Online Casino Executive - London - £30K - £35K

Job Title:                     (Position Filled) Online Casino Executive

Salary:                        £30K - £35K

Location:                    London

 

Key Responsibilities

  • Work closely with the Head of Online Casino to deliver a successful online casino product and service.

  • Work closely with the Compliance Team on the ongoing player monitoring.

  • Evaluate previous day’s gameplay to help identify potential AML or Social Responsibility concerns.

  • Review all online player withdrawal requests, checking validity of winnings and bank transactions before authorizing or rejecting withdrawals.

  • Work closely with the Finance Team on this.

  • Report on and administer the weekly loyalty bonuses, adding the correct amounts to the Members online accounts and then communicate with the players to let them know.

  • Monitor the Online Dept email account, answering player queries, responding to member requests, checking and activating any new online registrations.

  • Support the Marketing Manager on innovative retention and cross-sell marketing campaigns.

  • Schedule and host hospitality events to build member relationships and help acquire new business.

  • Work closely with the key online suppliers to help deliver product enhancements and releases.

  • Support the online business in any way required as requested by the Online Casino Manager and CEO.

Skills and Capabilities

  • An excellent understanding of the Casino industry ideally with land based and online casino experience.

  • A strong understanding of financial numbers and the ability to compile KPI and performance reports.

  • Advanced knowledge of Excel and other key Microsoft Office products; Outlook, Word, Power Point.

  • Experience in dealing with VIP players and building player relationships.

  • Excellent communication skills, attention to detail and a creative approach to problem solving.

  • Needs to be well organized, proactive and capable of working alone as well as alongside

Expected of Candidate

  • Mainly Head Office working hours of 9.30am – 5.30pm with occasional late shifts.

  • Occasional evening and weekend VIP hosting.

  • Potential for some travel to visit Members and Suppliers.

 

To discover more contact Steven Jackson on steven@grs-recruit.com