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Slot Tech Vacancies

(Position Filled) Field Service Engineer - North & East London

Job Title:                    (Position Filled) Mobile Technician London

Location:                    London + Surrounding Areas

Salary:                        £25K + Car + Mobile + Laptop


The Company

A leading Operator of Adult Gaming Centres is seeking a talented Field Service Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment. The working hours are approximately 45 hours per week between 9am and 6pm. It will be 5 days over 7 with one day off during the week as well as Sunday. We are a fast paced 7 days a week business so the ideal candidate will need to be flexible and adaptable.

Role Purpose

  • To travel to sites in order to repair and maintain machines.
  • To perform servicing of machines as per the maintenance schedule.
  • Develop and support communication lines with operations to aid effective information flow
  • To represent the company in a professional manner at all times

Machine Management

To conduct servicing on all machines to the company’s high standards.

  • To repair all faults, where possible, as dictated by the Service Level Agreement.
  • To notify your Line Manager of any faults that you are unable to fix.
  • To monitor and amend, where necessary, operating percentages as per Company Policy.
  • To liaise with the Central Stores facility for the order of any required parts.
  • To be responsible for your own development of machine knowledge.
  • To ensure all machines meet the required standards as per the Service Level Agreement.
  • To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.
  • To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.
  • To meet and exceed targets for:
  • Servicing
  • Presentation
  • Mech, Glass and Reel Cleaning.
  • To undertake machine moves to company standards and with limited disruption.

Customer Service

  • Ensure you greet and acknowledge all customers you come into contact with.
  • Ensure customers feel valued, learn their names and use it during conversations.
  • Where appropriate, provide advice and tips on playing the machines.
  • To professionally handle customers comments and complaints.


  • Ensure the company security policies and procedures are adhered to at all times.
  • Effectively implement, on a day-to-day basis, the Health & Safety and Social reasonability training you have been given.
  • In line with current Gambling Laws “Think 25” at all times.
  • To be aware of and follow all legal and company policies and procedures as instructed.
  • Ensure Protection of the Company’s Licensing Obligations / Objectives.

To Apply please send a copy of your CV to


(Position Filled) Field Service Technician - Gaming

Job Title:     (Position Filled) Field Service Technician - Gaming
Location:     Leeds

The Company

  • A leading Supplier of Electronic Gaming Machines is seeking a talented and technically capable Field Service Engineer.

The Role

  • To maintain and service the company’s products to the highest standard.  This includes…
  • To maintain, service and repair the company’s portfolio of products in the field
  • To become an expert in all of company products
  • Workshop preparation
  • Installation of the company’s products
  • Electronic and mechanical fault diagnostics and repair
  • To be Health & Safety aware at all times
  • To provide excellent levels of service to our customers and to their customers
  • To work on your own autonomy to solve problems and come up with solutions
  • Uphold excellent levels of communication both in and externally
  • To complete all company administration to a high standard, such as call protocols and paperwork
  • Plan and prioritize your work load and flow
  • To be cost aware
  • To achieve high levels of organisation and cleanliness (to include: Depot / On Site / Company Vehicles)
  • To be aware of security implications when dealing with company and customer money

The Candidate

  • You will have 3 years’ previous experience in electronic or electrical engineering and have a genuine interest and passion for your profession.
  • Experience with electronic gaming machines would be advantageous
  • You will have the ability to work one your own autonomy using your own judgment to come up with creative solutions to technical issues.
  • This role includes evening and weekend work on shift, so you must have a flexible approach to working hours and overtime upon request.
  • As the role is a field based position you must hold a full driving license.

To apply please send your CV to