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Field Service Engineering Jobs

(Position Filled) Field Service Engineer - West London/ Berkshire - £26K + Car + Mobile + Laptop

Job Title:                    (Position Filled) Field Service Engineer

Location:                   West London/ Berkshire

Salary:                        £26K + Car + Mobile + Laptop

  

Role Purpose

  • To travel to sites in order to repair machines as dictated by the Service Level Agreement.

  • To perform servicing of machines as per the maintenance schedule.

  • Forge and support communication lines with Operations Structure to aid concise information flow

  • To represent the company in a professional manner.

 

Machine Management

  • To conduct servicing on all machines as dictated by the approved company standard.

  • To repair all faults, where possible, as dictated by the Service Level Agreement.

  • To notify your Line Manager of any faults that you are unable to fix.

  • To monitor and amend, where necessary, operating percentages as per Company Policy.

  • To liaise with the Central Stores facility for the order of any required parts.

  • To be responsible for your own development of machine knowledge.

  • To ensure all machines meet the required standards as per the Service Level Agreement.

  • To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.

  • To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.

  • To meet and exceed targets for:

    • Servicing

    • Presentation

    • Mech, Glass and Reel Cleaning.

  • To undertake machine moves to company standards and with limited disruption.

 

Customer Service

  • Ensure you greet and acknowledge all customers you come into contact with.

  • Ensure customers feel valued, learn their names and use it during conversations.

  • Where appropriate, provide advice and tips on playing the machines.

  • To professionally handle customers comments and complaints.

 

Legal

  • Ensure the company security policies and procedures are adhered to at all times.

  • Effectively implement, on a day-to-day basis, the Health & Safety and Social. Reasonability training you have been given.

  • In line with current Gambling Laws “Think 21” at all times.

  • To be aware of and follow all legal and company policies and procedures as instructed.

  • Ensure Protection of the Company’s Licensing Obligations / Objectives.

To discover more contact Steven Jackson on steven@grs-recruit.com

(Position Filled) Field Service Engineer - North & East London

Job Title:                    (Position Filled) Mobile Technician London

Location:                    London + Surrounding Areas

Salary:                        £25K + Car + Mobile + Laptop

  

The Company

A leading Operator of Adult Gaming Centres is seeking a talented Field Service Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment. The working hours are approximately 45 hours per week between 9am and 6pm. It will be 5 days over 7 with one day off during the week as well as Sunday. We are a fast paced 7 days a week business so the ideal candidate will need to be flexible and adaptable.

Role Purpose

  • To travel to sites in order to repair and maintain machines.
  • To perform servicing of machines as per the maintenance schedule.
  • Develop and support communication lines with operations to aid effective information flow
  • To represent the company in a professional manner at all times

Machine Management

To conduct servicing on all machines to the company’s high standards.

  • To repair all faults, where possible, as dictated by the Service Level Agreement.
  • To notify your Line Manager of any faults that you are unable to fix.
  • To monitor and amend, where necessary, operating percentages as per Company Policy.
  • To liaise with the Central Stores facility for the order of any required parts.
  • To be responsible for your own development of machine knowledge.
  • To ensure all machines meet the required standards as per the Service Level Agreement.
  • To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.
  • To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.
  • To meet and exceed targets for:
  • Servicing
  • Presentation
  • Mech, Glass and Reel Cleaning.
  • To undertake machine moves to company standards and with limited disruption.

Customer Service

  • Ensure you greet and acknowledge all customers you come into contact with.
  • Ensure customers feel valued, learn their names and use it during conversations.
  • Where appropriate, provide advice and tips on playing the machines.
  • To professionally handle customers comments and complaints.

Legal

  • Ensure the company security policies and procedures are adhered to at all times.
  • Effectively implement, on a day-to-day basis, the Health & Safety and Social reasonability training you have been given.
  • In line with current Gambling Laws “Think 25” at all times.
  • To be aware of and follow all legal and company policies and procedures as instructed.
  • Ensure Protection of the Company’s Licensing Obligations / Objectives.

To Apply please send a copy of your CV to steven@grs-recruit.com

 

Comment

(Position Filled) Field Service Engineer - West London

Job Title:        (Position Filled) Field Service Engineer
Location:        West London

The Company
A leading manufacturer and supplier of Gaming Machines (AWP’s & SWP’s) is seeking a Field Service Engineer / Technician to take responsibility for the servicing, maintenance and repair of their Electronic Gaming Equipment.

Role Purpose

  • To travel to sites in order to repair and maintain machines.
  • To perform servicing of machines as per the maintenance schedule.
  • To represent the company in a professional manner at all times

Machine Management

  • To carry out servicing and maintenance on all machines to a very high standard.
  • To repair all faults, of possible, as per the Service Level Agreement.
  • To notify your Manager of any and all faults that you are not able to repair.
  • To contact Central Stores for the ordering of any new parts required.
  • To take responsibility for your development of product and machine knowledge with the ultimate goal of becoming an expert.
  • To ensure all machines meet the required standards as per the Service Level Agreement.
  • To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.
  • To undertake PAT testing, of all portable appliances, as per the SLA.
  • To meet and exceed targets for:
  • Servicing
  • Presentation
  • Mech, Glass and Reel Cleaning.
  • To undertake machine moves to company standards and with limited disruption to the customer.

Customer Service

  • To be friendly and interactive with all customers you have contact with.
  • Where appropriate, provide help, assistance and on playing the machines.
  • To field in a professional manner any customer’s comments and complaints.

Legal

  • Ensure the company policies and procedures are adhered to consistently.
  • Effectively implement, on a day-to-day basis, the Health & Safety and Social Responsibility training you have been given.
  • To be aware of and follow all legal and company policies and procedures as instructed.
  • Ensure Protection of the Company’s Licensing Obligations / Objectives.

TO APPLY PLEASE SEND YOUR CV TO STEVEN@GRS-RECRUIT.COM

Comment

(Position Filled) Field Service Engineer

Job Title:                    (Position Filled) Field Service Engineer

Location:                  Croydon

Salary:                      £25K + Car + Mobile + Laptop

 

The Company

A leading Operator of Adult Gaming Centres is seeking a talented Field Service Engineer / Technician to take responsibility for the maintenance and repair of their Electronic Gaming Equipment.

Role Purpose

  • To travel to sites in order to repair and maintain machines.
  • To perform servicing of machines as per the maintenance schedule.
  • Develop and support communication lines with operations to aid effective information flow
  • To represent the company in a professional manner at all times

Machine Management

  • To conduct servicing on all machines to the company’s high standards.
  • To repair all faults, where possible, as dictated by the Service Level Agreement.
  • To notify your Line Manager of any faults that you are unable to fix.
  • To monitor and amend, where necessary, operating percentages as per Company Policy.
  • To liaise with the Central Stores facility for the order of any required parts.
  • To be responsible for your own development of machine knowledge.
  • To ensure all machines meet the required standards as per the Service Level Agreement.
  • To ensure maintenance is carried out on all machines as dictated by the maintenance schedule.
  • To undertake PAT testing, of all portable appliances, as dictated by the Service level Agreement.
  • To meet and exceed targets for:
    • Servicing
    • Presentation
    • Mech, Glass and Reel Cleaning.
  • To undertake machine moves to company standards and with limited disruption.

Customer Service

  • Ensure you greet and acknowledge all customers you come into contact with.
  • Ensure customers feel valued, learn their names and use it during conversations.
  • Where appropriate, provide advice and tips on playing the machines.
  • To professionally handle customers comments and complaints.

Legal

  • Ensure the company security policies and procedures are adhered to at all times.
  • Effectively implement, on a day-to-day basis, the Health & Safety and Social Reasonability training you have been given.
  • In line with current Gambling Laws “Think 21” at all times.
  • To be aware of and follow all legal and company policies and procedures as instructed.
  • Ensure Protection of the Company’s Licensing Obligations / Objectives.

 

To discover more about the role and company please send your CV to steven@grs-recruit.com

 

(Position Filled) Field Service Engineer – Gaming - Portsmouth

Job Title:                    (Position Filled) Field Service Engineer – Gaming  

Location:                   Portsmouth

 

Your Responsibilities

  • To provide a professional and efficient repair and maintenance service to customers
  • Provide customer satisfaction through excellent workmanship and attitude
  • To repair and service all of the product range to Company standard
  • Establish a good friendly working relationship with the licensee on all sites
  • Ensure all required documentation is completed in full and in the timely manner required
  • To ensure that your uniform and vehicle are always in a tidy and presentable condition
  • Ensure the Company polices and guidelines are adhered to at all times
  • Comply with all Health & Safety requirements
  • Ensure ALL company equipment is kept secure at all times

Your Profile

  • You will enjoy meeting people, be reliable, trustworthy and well-presented
  • Experience in servicing of electronic or electromechanical products e.g. gaming industry, office equipment, TV & Hifi
  • Be able to deal with customer/members of the public on a daily basis
  • Ideally have good knowledge of the local area
  • Hold a current full driving licence
  • Be able to work under your own initiative
  • Possess good verbal communication skills
  • Ability to carry out a significant amount of manual handling
  • Able to work a shift pattern that includes alternate weekends and some evenings.

In return for your energy, enthusiasm and ability we offer

  • Competitive salary
  • Company car which may be used for private purpose
  • Fuel card
  • Life assurance
  • Pension scheme
  • Private Health Insurance including Dental
  • Overtime when available

 

To apply and discover more about the opportunity please send your CV to steven@grs-recruit.com