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EPOS and gaming software

(Position Filled) IT Technician - London

Job Title:                    (Position Filled) IT Technician

Salary:                      £30K + Benefits

Location:                  London


The Role

A leading Casino operator is seeking an IT Technician to assist the IT Manager in maintaining a viable infrastructure for a 24hour operation, offering support to users of a wide spectrum of devices and applications within the business and assisting with development projects as required. 

Key Responsibilities

  • Providing 1st line support and escalation of general IT issues throughout the entirety of the business
  • Encouraging the gaming department to adopt new ways of working through technology
  • Diagnose faults and seek second line assistance in liaison with suppliers and internal IT
  • Provide assistance to members who may be experiencing any IT issues during their visit to the Club
  • Assisting the IT Manager to carry out routine administration service tasks and scheduled maintenance   
  • Improved service levels
  • Assist in moving the gaming results to a paperless solution
  • Reduce interruption to play by minimizing technical failures

Experience & Skills

  • You will be a proactive individual who actively seeks to improve existing processes
  • You will have experience of Network Administration, Microsoft Office, Exchange and Sharepoint and experience in the administration of VOIP telephone systems
  • You will have experience of EPOS and or gaming software
  • Basic understanding of managing iOS environment including iPads and iPhones
  • A self- starter who manages their time effectively
  • Able to take direction but be able to work alone
  • Well presented with strong interpersonal skills
  • Strong written and verbal communication skills        
  • MCSE/ MCP is desirable


In return you will receive a competitive salary, a very generous benefits package and a friendly professional and conducive working environment.


To apply and discover more about the opportunity please send your CV to